Site Reliability Analyst - Contract

Manpower•Milwaukee, WI

14h•Onsite

About The Position

Provide foundational support for enterprise infrastructure by executing routine system administration, monitoring, and troubleshooting tasks. This role involves supporting and maintaining production, disaster recovery, and lower tier infrastructure, as well as maintaining automated tools and processes for server deployment, administration, and maintenance. The analyst will also assist with identifying and implementing infrastructure improvements for cost and performance efficiencies, research relevant literature, and evaluate, monitor, troubleshoot, and resolve software issues. The position requires supporting and troubleshooting cloud Windows and Linux servers, completing assigned project tasks, and administering Active Directory issues. Additionally, the role involves supporting, troubleshooting, and resolving DNS, DHCP, FRS, and file sharing issues in a Windows environment, connecting to local or remote servers for management and monitoring, and supporting the Azure/AzureGov environment for optimal cost benefit. Network device monitoring for connectivity and performance, consulting with engineers on solutions, and installing package updates and patches for Windows and Linux Servers are also key responsibilities. Maintaining technical documentation, supporting security controls, understanding the development lifecycle, and responding to internal and live server/network issues are crucial. The role provides infrastructure support in application development projects, works closely with application development teams, maintains and supports Azure/AzureGov integrations, and troubleshoots client file integration issues. Assisting engineers with latency-aware feature design, supporting the technology lifecycle for server components, setting up and configuring virtual/cloud Windows servers, evaluating vendor products, and partnering with engineers on Windows servers (physical and cloud), firewalls, SANs, and load balancers are also part of the job. The analyst will also partner in developing, deploying, and maintaining automated operations for physical and cloud environments.

Requirements

0-1+ years’ experience in managing Windows and Linux infrastructure for Software as a Service applications.
0-1+ years’ experience in utilizing cloud platforms and cloud technologies.
0-1+ years’ experience developing scripts to automate deployments and application maintenance.
0-1+ years’ experience with Network administration and management

Nice To Haves

Experience with Meraki and Palo Alto network devices

Responsibilities

Support and maintain production, disaster recovery, and lower tier infrastructure
Maintain automated tools and processes to manage server deployment, administration, and maintenance.
Assist with the identification and implementation of infrastructure improvements, including cost efficiency opportunities, as well as performance efficiencies
Research and review literature and current practices relevant to problem resolution or assigned projects
Evaluate, monitor, troubleshoot, and resolve issues with software
Support, troubleshoot and maintain cloud Windows and Linux servers
Complete project tasks as assigned
Administer and resolve Active Directory issues using AD or Resource Kit utilities
Support, troubleshoot and resolve DNS, DHCP, FRS and file sharing issues in a Windows environment
Connect and login to local or remote servers to manage and monitor device status
Support and monitor Azure/AzureGov environment to provide optimal cost benefit for functions/service provided.
Monitor and support network devices to provide optimal connectivity and performance
Consult engineers to determine the appropriate solution for the application’s environment
Install package updates and patches for Windows and Linux Servers
Maintain Technical Documentation
Support documented security and controls
Understand the development life cycle of projects
Troubleshoot and respond to internal and live server and network issues as needed
Provide Infrastructure support in application development projects
Work closely with application develop team for project work and support/maintenance
Maintain and support Azure/AzureGov integrations to any business systems
Troubleshoot and provide support for client file integration issues
Assist other engineers with latency-aware feature design and implementation
Provide support for server and network related issues and support the technology lifecycle for server components
Setup, configure, troubleshoot and maintain virtual/cloud Windows servers hosted at third party
Assist with the evaluation of vendor products/capabilities
Partner with other engineers in administering, monitoring, and configuring windows servers (physical and cloud), firewall, SAN, and load balancers
Partner with other engineers in developing, deploying, and maintaining automated operations for physical and cloud environments
Participate in compliance reviews / audit evidence gathering
Self-education in emerging technologies
Support business processes through technology
Test, troubleshoot and resolve application infrastructure problems
Manage and support production, lower tier, and DR servers and network infrastructure in an enterprise data center environment.
Support build-out and modification of infrastructure in support of projects
Monitor day-to-day operation and backup solution for all tiers and sites
Maintain and support application releases to production
Maintain, support, and test our Disaster Recovery Plan
Monitor patching or vulnerability remediation needs and perform required tasks.
Configuration of computer image builds and patch deployment using SCCM platform
Identify Infrastructure cost savings and performance enhancement opportunities