Site Program Manager I

Think Together•Yucca Valley, CA
•Onsite

About The Position

The Site Program Manager (SPM) is the on-site leader of a Think Together educational program at a partner-school campus. The SPM oversees the program’s operations and educational and recreational activities, ensuring they meet program requirements, operate safely and efficiently, and comply with Think Together and school district policies. The role is accountable for program quality, student safety, a positive student experience, partner relationships, and meeting the site’s contracted Average Daily Attendance (ADA) goals. The position may involve managing multiple program components and funding streams and working at varying times, including before and after school, non-instructional days, weekends, Saturdays, summer, and winter. The SPM supervises all Think Together program staff and volunteers at the site, oversees administrative and documentation requirements, and serves as the primary liaison among Think Together, students, parents, school administrators, donors, visitors, and other collaborators. The SPM ensures compliance with the school district agreement, program model, and funding requirements. Level I may serve dual sites; job-level distinctions are guided by site attendance, program staff oversight, and site complexity. The SPM manages daily operations and program activities, implements curriculum and program design, and trains and coaches staff in instructional practices, routines, procedures, and safety. The position monitors program participation, activity quality, student behavior, and achievement, and uses assessments and evaluations to support improvement. Responsibilities also include student enrollment and attendance records, data accuracy and confidentiality, site budgets, staff timecards, hiring and supervision activities, and implementation of human resources policies. The SPM collaborates and communicates regularly with school personnel, families, staff, and other stakeholders, attends required meetings and trainings, and meets program deadlines, metrics, and deliverables.

Requirements

  • High school diploma or GED required.
  • At least 1 year of supervisory or leadership experience required for Level I.
  • Experience working in education or youth programs; the Level I experience range is described as 1–2+ years.
  • Previous classroom experience required.
  • Strong verbal and written communication skills with students, parents, school staff, and faculty.
  • Excellent program management skills, including a demonstrated record of completing tasks on time and within budget.
  • CPR/First Aid certification, or ability to obtain it within the first 60 days of hire.
  • Satisfactory TB skin test.
  • Pass a DOJ and FBI background check.

Nice To Haves

  • Bachelor’s degree highly preferred.
  • At least 2 years of supervisory or leadership experience preferred for Level I.
  • Completion of Think Together’s Build the Bench Program for SPM preferred for internal candidates.
  • Bilingual/bicultural Spanish ability may apply in some districts.
  • Self-improvement, including continued knowledge and skill development.
  • Ability to speak and write Standard English appropriate for a public-school setting.
  • Excellent communication, time-management, and organizational skills.
  • Comfort with public speaking and providing direction.
  • Ability to solve practical problems in situations with limited standardization.
  • Ability to interpret written, oral, diagrammatic, or schedule-based instructions.

Responsibilities

  • Manage day-to-day site operations and program activities.
  • Ensure program activities align with Think Together’s mission, values, and core agreements: Be responsible, Be respectful, Be safe, and Have fun.
  • Monitor program participation, activity quality, behavior, and student achievement, and support continuous improvement and a positive student experience.
  • Implement Think Together Program Design, curriculum, lessons, activities, and other program expectations.
  • Ensure program quality by training and coaching staff, providing lessons and materials, and promoting student engagement.
  • Train, supervise, and coach the site team in academic and enrichment instructional practices.
  • Maintain a safe and healthy environment and implement Think Together and district safety policies, school safety plans, and incident reporting procedures.
  • Interview, recommend, supervise, train, discipline, and terminate site staff as appropriate.
  • Meet attendance targets and other funding requirements to support the sustainability of funding sources.
  • Maintain accurate, complete, and timely student enrollment, attendance, and program records; ensure accurate data entry and confidentiality.
  • Implement student assessments and evaluations for student and program improvement.
  • Meet and communicate regularly with school principals and faculty to coordinate academic goals and initiatives.
  • Keep school administrators, school staff, and parents informed about program activities and daily incidents.
  • Provide customer service and foster effective relationships with internal and external stakeholders; attend school meetings as required.
  • Manage site-level budgets.
  • Ensure accurate approval of direct reports’ timecards in accordance with pay practice policies and implement other human resources policies and procedures.
  • Attend SPM meetings, other meetings, and training as requested.
  • Implement other plans or requirements related to program quality, customer experience, and business needs.
  • Manage and meet assigned deadlines, metrics, and deliverables.
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