Site Partnership & Engagement Director
About The Position
The Site Partnerships & Engagement Director leads the development and management of strategic relationships with clinical research sites to support high‑quality trial execution, accelerated start‑up, and improved enrollment performance. Serving as the executive‑level liaison to high‑value investigative sites, this role builds long‑term partnerships, defines tailored engagement models, and expands the external site network to optimize performance across the clinical portfolio. The Site Partnerships & Engagement Director provides strategic oversight of site engagement planning, feasibility support, start‑up readiness, and contracting efficiency while fostering proactive, bidirectional communication with sites. This role strengthens site and patient centricity, integrates site insights into protocol design and operational planning, and collaborates cross‑functionally to enhance enrollment strategies, operational execution, and overall study delivery.
Requirements
- Bachelor’s degree in life sciences, healthcare, or related field.
- 10 years of experience in clinical research, clinical operations, site engagement, or related field.
- Proven experience managing strategic clinical site partnerships or operating in a key account management role within clinical research (aligned with industry expectations for senior site partnership roles).
- Familiarity with clinical trial management systems (CTMS), feasibility platforms, and data dashboards
- Strong ability to interpret technical, scientific and regulatory documents.
- Advanced writing and presentation skills for external‑facing communication.
- Bilingual proficiency English/French for the Canadian locations, as this role interacts with sponsors and sites in English speaking countries.
- Exceptional interpersonal skills with ability to build trust and influence without authority.
- Strong negotiation, communication, and conflict‑resolution capabilities
- Ability to manage competing priorities and oversee multiple high‑value partnerships.
- High integrity, discretion, and professionalism.
- Deep understanding of site operations, clinical trial lifecycle, regulatory frameworks, and industry trends
- Ability to work overtime, holidays, weekends, and evening hours as needed
- Ability to travel for 30 – 50%of the time.
- Fluency in English is an essential requirement for the position of Site Partnerships & Engagement Director including, but not limited to, for the following reasons: The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies. The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices. The employee frequently communicates with English-only customers outside the province of Quebec.
Nice To Haves
- SOCRA, ACRP certifications preferred but not required
Responsibilities
- Develop and lead the enterprise Site Partnership Strategy aligned with clinical development priorities and portfolio needs.
- Serve as the senior liaison to high‑value investigative sites, building long‑term, strategic partnerships across therapeutic areas.
- Define and manage site partnership tiers and engagement models based on performance, capability, and strategic value.
- Provide portfolio oversight of site performance, including enrollment delivery, start‑up timelines and data quality.
- Partner with BD, Feasibility, and CRO Services to enable early site engagement, study readiness, and delivery of enrollment commitments.
- Identify and onboard high‑performing research sites to expand geographic reach and competitive positioning.
- Provide executive oversight of site contracting, including CDAs, MSAs, templates, and fee negotiations.
- Lead site‑facing value proposition and engagement initiatives to attract, retain, and strengthen site partnerships.
- Act as the senior escalation point for strategic site issues, driving cross‑functional resolution and risk mitigation.
- Communicate site insights, performance trends, and risks to senior leadership to support decision making.
- Represent the organization externally to strengthen site advocacy, relationships, and network growth.
- Ensure site feedback informs study design, recruitment strategies, and operational execution to reduce site and patient burden.
- Any other task assigned by management.
Benefits
- Health/Dental/Vision Insurance Plans
- 401K/RRSP with Employer Match
- Paid Vacation and Holidays
- Paid Sick and Bereavement Leave
- Employee Assistance & Telehealth Programs
- Training & Development Programs
- Employee Referral Bonus Program
- Annual Performance Reviews
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What This Job Offers
Job Type
Full-time
Career Level
Senior
