Site Operations Specialist

Intel•Chandler, AZ

3d•Hybrid

About The Position

Join Intel's Real Estate and Workplace Services (REWS) team, where innovation meets operational excellence. As a Site Operations Specialist, you will play a pivotal role in ensuring the seamless operation and maintenance of Intel's state-of-the-art facilities. Your contributions will directly impact the day-to-day experiences of Intel employees, enabling them to thrive in a safe, productive, and inspiring environment. By managing site services and infrastructure, you will help advance Intel's environmental sustainability goals, operational efficiency, and global standards. This is your opportunity to drive positive change, optimize performance, and uphold Intel's commitment to excellence.

Requirements

An Associate's or a Bachelor's degree in a technology-related discipline.
Minimum of 1+ years of experience in facilities management, operations, or project/program management including:
Proficiency in supplier management and contract performance assessment.
Knowledge of regulatory compliance processes and protocols.
Familiarity with site operations procedures and practices.

Nice To Haves

3+ years of combined experience in facilities management, engineering, operations, and/or project/program management.
Experience in supplier contracting, negotiation, and management techniques.
Expertise in leveraging data visualization and business automation tools to drive operational improvements.
Strong ability to manage stakeholder expectations and align organizational objectives through effective communication and negotiation strategies.
Proven leadership experience in managing visible programs and cross-functional collaborations.

Responsibilities

Oversee and manage day-to-day activities of contractors, ensuring services and assets are operated efficiently and meet service level agreements.
Supervise site-specific projects executed through contractors, aligning with organizational goals and external funding requirements.
Manage contracts and suppliers for key services, including Integrated Facilities Management (IFM), transportation, cafeterias, and other building operations.
Ensure campus and building maintenance, including roofs, walls, landscaping, facade cleaning, pest control, and structural upkeep, through supplier partnerships.
Represent site-specific scope areas in infrastructure projects, from initiation to room acceptance.
Manage incident response and communication processes to minimize service interruptions.
Audit equipment, fixtures, and systems regularly to ensure consistency with contractual obligations and global service standards.
Inspect building structures, forecast repairs or renovations, and recommend actionable solutions.
Develop and execute change management strategies and communication plans for projects and services.
Monitor and manage site operational budgets, identifying opportunities to maximize efficiency.
Partner with procurement teams to assess supplier performance and manage KPIs and scorecard metrics.
Lead capital equipment and space renovation roadmaps for assigned services.
Act as a subject matter expert for site operations during mergers, acquisitions, and new facility development projects.
Provide project management services, including requirement gathering, assessments, milestone planning, and quality assurance.