Site Merchandising Business Manager

Macy's•New York, NY

About The Position

The Site Merchandising Business Manager partners with the Senior Director to lead digital strategies across the total category. This leader plays a critical role on the team, serving as a Business Generalist and collaborating closely with stakeholders in Merchandising, Marketing, and other Digital functions. The manager proactively identifies opportunities to optimize site performance and develops data-driven solutions for continuous improvement.

Requirements

Self-starter with strong problem-solving skills and the ability to take initiative.
Strong leadership, facilitation, and interpersonal skills, with the ability to work across functional lines at many levels.
Excellent communication skills, including open and continuous communication, effective presentation of information in a clear, concise manner.
Highly collaborative style, effectively partnering with other and influencing up, down, and across the organization to creative effective partnerships.
Strong analytical and database skills, coupled with visual presentation abilities.
Exceptional organizational skills with a keen eye for detail.
Ability to develop and maintain efficient systems of organization.
Willingness to innovate and continuously seek out new data sources to enhance insights.
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems.
Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

Responsibilities

Ensure best-in-class site execution for events, promotions, category pages, and sitelets/browse pages.
Conduct site analysis and audits to align data across all customer touchpoints and devices; establish best practices and regularly share insights with Site Merchandising Directors, Associates, and Assistants.
Participate in special projects and committees focused on improving site performance and operational processes.
Collaborate with the Merchandise Strategy team, Marketing, and other Site Merchandising Business Managers to align strategies and drive performance improvements.
Identify opportunities to grow the business by enhancing the customer shopping experience through innovation and competitive analysis.
Serve as the Marketplace liaison, ensuring 3P product onboarding aligns with 1P PDP Health best practices, strategizing navigation for 3P white space categories, and optimizing site exposure through event participation and accurate attribution.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement