Site Merchandising Associate - Calvin Klein - Vendor Paid

Macy's • New York, NY

4d

About The Position

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy’s, Inc. The face of retail is changing, and change requires innovation. Macy's is the largest NYC based digital retailer and has driven more than ten consecutive years of double-digit growth. We’re building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they love. This is a unique opportunity to join an established company that is investing in development and growing digital business at scale. Gain first-hand experience defining the future of online and physical commerce. With a constant influx of exciting and challenging problems to solve - you'll never have a boring day at the office. We also offer many roles with the freedom to build and lead a team. Join Macy’s Digital to grow your career and help shape the future of an iconic brand.

Requirements

• Bachelor's Degree from 4-year college or university preferred
• 3-5 years direct experience
• Ability to effectively share technical information, communicate technical issues and solutions to all levels of business
• Able to juggle multiple projects - can identify primary and secondary objectives, prioritize time and communicate timeline to team members
• Ability and desire to take product/project ownership
• Ability to think creatively, strategically and technically
• Knowledge of MS Office computer programs are required
• Ability to work a flexible schedule based on department and Company needs.

Responsibilities

• Own and elevate brand integrity and performance across the digital customer experience by ensuring consistent, best-in-class brand presentation across all customer touchpoints and devices.
• Establish brand-specific best practices aligned with company strategy, and support promotional strategy, brand shop execution, and facet and browse optimization.
• Utilize vendor asset management tool to pull and submit images and copy for product onboarding.
• Optimize Product Detail Pages to drive discovery and conversion, ensuring alignment with Macy’s and vendor standards across size and fit information, attribution, tagging, page layout, imagery, reviews, and customer-generated content.
• Advocate for appropriate brand exposure through taxonomy optimization, navigation, in partnership with SEO, UX, and vendor teams to develop and implement best practices.
• Enhance product discovery by optimizing on-site search, including branded search terms and redirect performance.
• Drive effective event execution through optimization of promo codes, PWPs, GWPs, sequencing, and product boosting.
• Partner cross-functionally with teams—including Macy’s Media Network, Marketing, CRM, Buying, Business Office, and Site Merchandising—to share performance insights, influence strategy, and support integrated 360° campaigns.
• Protect brand integrity by maintaining consistent brand presentation, managing pricing and promotional exposure, safeguarding against reseller misuse, and acting as a trusted brand advocate.
• Partner closely with the vendor daily to serve as a brand expert with deep knowledge of brand identity, customer, product, and competitive positioning within Macy’s and the broader marketplace.
• Provide detailed vendor recaps on a weekly, month and quarterly basis which synthesize data, tell a story and support actionable insights.
• Host quarterly business reviews to look back on prior performance and strategize on forward looking actions to drive the business.
• Have a holistic understanding of broader category performance both internally and externally to optimize and improve the experience for the brand.
• Support other ad-hoc projects within the business as needed.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level