Site Manager

Allied Universal • Sterling, VA

9d • Onsite

About The Position

Allied Universal is looking to hire a Site Manager. The Site Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Requirements

• High School Diploma or equivalent
• Pass any State-required training or other qualifications for licensing as required to include, but not limited to: CPR/First Aid/AED Certified Instructor
• Instructor certifications in supplement training areas as required by local office
• Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
• Minimum of two (2) years of classroom instructor experience
• Ability to work independently with little to no direct supervision
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
• Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint and Google Workspace; able to effectively utilize all available office management technology
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Professional, articulate, and able to use good independent judgment and discretion

Nice To Haves

• College degree and/o r coursework in Education, Business, Criminal Justice, Human Resources, Security Management, or related field
• Prior experience in the fire service, security industry, law enforcement and/or military
• Experience in security operations or other functions of security industry
• Knowledge of adult learning theory

Responsibilities

• Accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff.
• Build, improve and maintain relationships with clients and employees.
• Develop & retain staff.
• Coordinate needed support services and solve problems to effectively run the account.
• Meet or exceed financial & operational goals.
• Provide quality customer service.
• Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.
• Provides after-hour emergency response as required.
• Work in conjunction with operational partners (Site Security Manager and client management) to develop practical training programs, in order to ensure compliance with contractual and regulatory mandated training.
• Identify, conduct vetting, and establish relationships with local training academies in order to provide support in the form of external training opportunities.
• Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards.
• Conduct CPR/First Aid/Automated External Defibrillator (AED) training.
• Conduct Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway) training.
• Conduct field training for Security Professionals and Supervisors.
• Conduct leadership training such as Supervisor Essentials and White Glove Customer Service to Security Professionals and Supervisors.
• Conduct special projects on an as-needed basis to support the region.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED