Site Manager

Excelsior OrthopaedicsOrchard Park, NY
$80,000 - $140,000Onsite

About The Position

Manages the operation of a satellite location/facility within Excelsior Orthopaedics footprint. Responsible for the day-to-day and strategic functions of the site through a range of administrative, clinical, and managerial functions. This role is ultimately responsible to ensure all facets of our Core Values a present in every patient and team member interaction.

Requirements

  • 3 years leadership experience in a clinical setting OR a clinical degree + 5 years of leadership experience in a clinical setting
  • BS degree in related field
  • Proven demonstration of problem solving skills and techniques
  • Proven effective communication across all levels of the organization

Responsibilities

  • Manage all staff reporting to the site; ensure performance expectations are met; deliver performance conversation as needed
  • Participate and/or manage the staffing schedule to ensure proper staffing levels not only at your site but all sites
  • Work closely with physicians and mid-levels to ensure the proper level of clinical and clerical support is provided
  • Work closely with human resources to interview, select, and train new staff
  • Handle site-wide communication professionally and timely
  • Coordinate facilities issues with landlord or in-house facilities team, as appropriate
  • Review processes regularly and recommend improvements/changes that enhance patient satisfaction levels and/or increase team member job satisfaction
  • Handle patient advocacy issues on site and coordinate resolution with Manager of Patient Advocacy
  • Handle coordination of other services for patients and/or staff, such as billing, IT, inventory
  • Work as part of the Operations Team
  • Handle special projects as assigned
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