Site Manager

ChemTreat • Cedar Rapids, IA

11d • Onsite

About The Position

The Site Manager will be responsible for retaining an existing customer base by fostering the ChemTreat value certification and earning return on investment as well as actively generating new accounts. This position is primarily focused on the profitable growth and maintenance of a particular large customer by determining and meeting customer needs.

Requirements

• Organizational skills; Self-management
• Self-motivated with a strategic mindset
• Balance of self-confidence and humility
• Ability to be a team player and partner well with others
• Required ability to identify issues and develop practical solutions
• Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.)
• Fluency in Microsoft Office (Word, Excel and PowerPoint)
• Industry knowledge specific to water treatment including familiarity with various applications
• Bachelors of Science; Engineering or technical degree required or equivalent
• 7+ years of relevant experience
• 7+ years of successful water treatment related experience
• Proven track record of experience in the industry supporting an operations/manufacturing facility

Responsibilities

• Oversee daily operations of customer site as it pertains to the water treatment process and equipment.
• Develop key relationships with customer through the following methods: identify and engage key decision makers when process improvements arise, frequent follow up and drive to root issues to identify customers’ needs.
• Maintain or Increase sales and profit margin within the customer site based on solid performance in addressing issues and identifying other improvement areas.
• Engage technical staff and management as needed to develop retention and growth strategies.
• Establish professional relationships with key personnel in customer accounts.
• Communicate the ChemTreat value proposition to the customer base.
• Troubleshoot technical and site-specific process issues.
• May interview, and screen new candidates at various levels.
• Effectively audit key unit operations.
• Entertain customers and prospects in accordance with ChemTreat’s entertainment policy.
• Other duties as assigned.

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior