Youth & Family Services Site Manager

YMCA of Metropolitan Washington • Silver Spring, MD

8d • $60,000 - $65,000 • Onsite

About The Position

The Site Manager provides leadership and oversight to a team of Family Case Managers, Mental Health Therapists, Youth Development Specialists, Community Site Coordinators, and Community Service Aides at a Montgomery County Public School. The role is responsible for quality program implementation, staff supervision, and compliance with organizational and contractual standards. The Site Manager also represents the program in school district and YMCA meetings, coordinates with school partners, and supports professional development and a positive team culture.

Requirements

• Bachelor’s or master’s degree in psychology, social work, or a related human services field.
• Minimum 1–3 years of experience supervising professional staff in a human services setting; documented supervisory experience is required.
• Experience collaborating with schools and community-based organizations.

Nice To Haves

• Bilingual English/Spanish skills are strongly preferred.

Responsibilities

• Provide on-site oversight of school-based service delivery with direct service staff.
• Represent the program at Montgomery County Public Schools (MCPS) and YMCA meetings.
• Monitor and ensure contract compliance through documentation and performance in systems such as eICM, internal tracking platforms, and electronic health records.
• Identify staff training needs and implement professional development plans.
• Foster a positive, goal-oriented team culture.
• Coordinate with school partners to facilitate referrals, obtain consent, and orient families to services.
• Supervise a team of Family Case Managers, Mental Health Therapists, Youth Development Specialists, Community Site Coordinators, and Community Service Aides.

Benefits

• Competitive salary.
• Comprehensive medical, dental, and vision insurance.
• 10% YMCA retirement contribution.
• Generous paid time off and holidays.
• Professional development and leadership opportunities.
• Complimentary YMCA family membership.
• Opportunity to make a lasting difference in the lives of members and communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager