Site Manager

Western Management Inc•North Ridgeville, OH

13d•Onsite

About The Position

Join our outgoing team at Blue Falls Car Wash, where our mission is to deliver the best car wash experience possible! If you are someone that is outgoing, friendly, and enjoys promoting a positive experience for our customers, apply today!

Requirements

High school diploma; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Repair/Maintenance, Sales, Customer Service and branch management operation knowledge and skills are desired.
Must be able to perform each essential duty satisfactorily.
Must have an acceptable driving record, in line with the stated Company Policy.
Must have a valid driver’s license in the state in which they are employed with the Western Management Companies.
Must comply with all aspects of Western Management’s Drug Free Workplace Policy.
A background check is required as a condition of employment.

Nice To Haves

Repair/Maintenance, Sales, Customer Service and branch management operation knowledge and skills are desired.

Responsibilities

Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.
Listens effectively to understand and communicate in a business-like manner to both customers and employees all pertinent subject matter.
Presents a warm, friendly, knowledgeable and professional image to customers.
In charge of the location’s maintenance (maintain cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service).
Maintain accountability for the operations of the car washes (inventory, machine functionality & discount codes).
Invoices customers using proper procedures for charge & credit.
Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.
Learns and understands the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity.
Reaches established monthly goals.
Follow daily opening and closing procedures accurately.
Responds accurately and on time to all administrative duties and deadlines, including employee scheduling, evaluations, inventory, etc.
Regularly work Mondays – Sundays, evenings & Holidays.
The employee regularly works an average of 45 hours per week.
Occasional travel between locations.
Other duties as assigned.