Site Manager

ABM • San Jose, CA

8h • Onsite

About The Position

The Site Manager will supervise daily janitorial operations to ensure quality and efficiency. This role involves coordinating employee work schedules, conducting building inspections, monitoring employee performance, and ensuring all work is completed according to the contracted scope. The Site Manager will also maintain appropriate staffing levels, assist with recruiting and training, and provide employee coaching and feedback. Additionally, this position serves as the primary liaison between frontline staff and management, processes payroll, maintains employee records, orders supplies, tracks inventory, manages work orders, and ensures timely submission of all reports and documentation. Safety is a key component, including conducting monthly safety meetings, enforcing PPE requirements, reporting incidents, and ensuring adherence to dress code and safety standards. The role requires managing multiple operational priorities effectively, maintaining organization, dependability, and a proactive approach to support client satisfaction and team performance.

Requirements

• 3–5+ years of supervisory or management experience in janitorial, facilities, or service-related environments
• Proven ability to lead teams, manage staffing, and oversee daily operations in a fast-paced setting
• Experience with employee relations, including coaching, performance management, and training
• Strong communication skills with the ability to interact effectively with clients, employees, and leadership
• Proficiency in basic administrative functions such as scheduling, reporting, payroll, and inventory management
• Solid organizational skills with the ability to manage multiple priorities while maintaining attention to detail

Responsibilities

• Supervise daily janitorial operations to ensure quality and efficiency
• Coordinate employee work schedules and daily assignments
• Conduct routine building inspections to ensure standards are met
• Monitor employee performance and productivity
• Ensure all work is completed according to the contracted scope
• Maintain appropriate staffing levels to support operations
• Assist with recruiting, hiring, and training of new employees
• Provide employee coaching, feedback, and disciplinary actions as needed
• Ensure compliance with ABM policies and union procedures
• Conduct client walkthroughs and participate in regular meetings
• Prepare and submit daily reports, including photos
• Maintain consistent communication with management
• Respond promptly to operational issues, emails, calls, and service requests
• Serve as the primary liaison between frontline staff and management
• Maintain professionalism in all interactions
• Process payroll and maintain accurate employee records
• Order supplies and equipment as needed
• Track inventory and manage supply levels
• Complete and manage work orders
• Ensure all reports and documentation are accurate and submitted on time
• Conduct monthly safety meetings
• Enforce PPE requirements and overall safety compliance
• Report incidents immediately and follow proper procedures
• Ensure employees adhere to dress code and safety standards
• Manage multiple operational priorities effectively
• Maintain organization, dependability, and a proactive approach
• Support overall client satisfaction and team performance

Benefits

• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed