Site Manager

JSM & ASSOC LLC•Indianapolis, IN
•Onsite

About The Position

JSM Airport Services, LLC is seeking a professional, skilled individual for the Site Manager position at Indianapolis International Airport (IND). This is a career-track opportunity, and we are looking for individuals ready to commit to a long-term professional future with our company, with an expected commitment of at least 1 year. The Site Manager will be responsible for the business, customer service, and financial aspects of the site.

Requirements

  • Minimum of a 4-year college degree in a business-related discipline and/or a minimum of 4 years of equivalent work experience in a related field
  • Minimum of 3 years of experience in Baggage Handling Systems (BHS) operation & maintenance
  • Minimum of 5 years of leadership experience
  • Supervisory experience in a service industry, or Supervisory experience in an airport environment
  • Project Management or Organizational Development Experience (documented)
  • Possess OSHA 10 or OSHA 30 Certification
  • Computer skills, with proficiency with Microsoft Office products: Outlook, Word, Excel, etc.
  • Excellent organizational skills: ability to manage time effectively to meet deadlines
  • Excellent written and verbal communication skills; ability to write reports and business correspondence
  • Strong interpersonal skills; must be a team player and customer service oriented
  • Must be able to read, write, speak, and understand English
  • Ability to stand and/or walk for extended periods of time
  • Ability to sit, stand, push, pull, stoop, kneel, crouch, reach, or crawl on a frequent basis
  • Ability to lift up-to 50 pounds
  • Ability to withstand exposure to hot, cold, wet, or humid conditions
  • Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Must be able to successfully pass a drug screening, a drivers’ license check and validation, a ten (10) year Criminal History Records Check (CHRC), federal fingerprinting and security threat assessment as well as airport security badging

Nice To Haves

  • Supervisory experience in an airport environment

Responsibilities

  • Establish priorities and goals (short and long term) in order to support the vision and strategic objectives of the Company
  • Manage, and adhere to, the requirements of the customer contract
  • Conduct relationship meetings with the Customer on a regular basis to ensure customer satisfaction, ensure that quality standards are being attained, and assess the potential for future work/sales
  • Manage and modify, as needed, the work processes and methods to meet contract and company objectives
  • Manage the day to day operational and administrative activities of the site, including hiring/recruitment, personnel relations, training/career development of staff, performance evaluations, disciplinary actions, morale/motivation of staff, staff meetings, and work assignments
  • Adhere to company training programs
  • Adhere to applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures
  • Assist in the preparation of the annual budget for the site
  • Perform regular review of the financial reports for the site, including accounts receivable/payable, capital expenditures, and payroll
  • Able to work a flexible schedule (the airport is a 24/7 operation)
  • Safety and compliance training as required
  • Perform other related job duties as assigned

Benefits

  • Ongoing career development and training opportunities
  • Comprehensive health benefits
  • Wellness Program
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Savings Plan with Company Match
  • Education and Tuition Assistance Program
  • Employee Discounts
  • Uniform/Footwear Program
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