Site Manager - South San Diego County

Soapy Joes Group Inc • San Diego, CA

3d • $80,000 - $120,000 • Onsite

About The Position

Soapy Joe's is seeking motivated, people-focused leaders to join their team as Site Managers for their South San Diego County locations. This role offers an opportunity to build a rewarding leadership career with a fast-growing company. As a Site Manager, you will lead high-performing teams, make business-critical decisions, leverage technology and data to drive performance, and create a culture where employees and members can thrive. The company is looking for individuals passionate about leadership, team development, operational excellence, and continuous growth. Successful candidates will be confident decision-makers who can inspire others, analyze business performance, develop talent, and lead with integrity and accountability. No car wash experience is necessary, as a comprehensive Manager-in-Training program will provide the necessary tools, training, and support. Candidates from retail, hospitality, sales, customer service, operations, and other service-oriented industries are welcome. Soapy Joe's is expanding throughout San Diego County and is actively hiring multiple leaders to grow with the company and help shape its future.

Requirements

• High school diploma or equivalent state-issued certificate, coupled with a minimum 2 years of management/leadership experience with multiple direct reports.
• Preferred experience in retail or service industries, emphasizing team leadership and exceptional customer service.
• Proven ability to develop others, manage performance through coaching, and lead teams to success.
• Track record of driving KPIs and sales.
• Must possess the physical capability to perform all essential job functions with or without accommodation.
• Flexibility to work varied schedules, including nights and weekends.
• Familiarity with Microsoft Office suite and mobile applications.
• Strong communication, leadership, and organizational abilities.
• Exceptional attention to detail, problem-solving skills, and expertise in time management.
• Capacity to lead effectively without direct authority.
• Proficient decision-making skills, including data gathering, analysis, and timely execution.
• Demonstrated hands-on, pragmatic work style and leadership approach.

Responsibilities

• Provide impactful leadership to enhance organizational performance.
• Engage team members to prioritize safety, enhance operations, and drive performance.
• Optimize profits by meeting forecasts and ensuring top-notch customer satisfaction.
• Mentor and guide a team of 11 to 15 customer service attendants and representatives.
• Collaborate with the Operations team to achieve corporate and facility goals, motivating all staff to meet objectives.
• Oversee hiring, staff development, scheduling, evaluations, discipline, and retention efforts.
• Ensure compliance with company policies, procedures, and regulations.
• Provide regular reports to the District Manager and SVP of Operations.
• Uphold Soapy Joe’s positive reputation with internal and external stakeholders.
• Manage all aspects of facility operations, including reporting and addressing maintenance issues promptly.

Benefits

• Competitive salary range: $80,000 - $90,000 annually, plus bonus potential
• 401k match
• Comprehensive medical, dental, and vision benefits with generous employer contribution
• Company-paid financial advisors, EAP counseling sessions, life insurance, AD&D, LTD
• Ongoing training and development opportunities, including quarterly classes and unique learning experiences
• Pay Grade system rewarding managers for competency development and KPI success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED