Site Manager - South San Diego County
About The Position
Soapy Joe's is seeking motivated, people-focused leaders to join their team as Site Managers for their South San Diego County locations. This role offers an opportunity to build a rewarding leadership career with a fast-growing company. As a Site Manager, you will lead high-performing teams, make business-critical decisions, leverage technology and data to drive performance, and create a culture where employees and members can thrive. The company welcomes candidates from various backgrounds, including retail, hospitality, sales, customer service, operations, and other service-oriented industries. Soapy Joe's is a purpose-driven company committed to delivering exceptional service, protecting the environment, and making a positive impact in the communities they serve. They invest heavily in leadership development, career advancement, and creating a workplace where team members feel valued, supported, and empowered to succeed.
Requirements
- High school diploma or equivalent state-issued certificate.
- Minimum 2 years of management/leadership experience with multiple direct reports.
- Proven ability to develop others, manage performance through coaching, and lead teams to success.
- Track record of driving KPIs and sales.
- Must possess the physical capability to perform all essential job functions with or without accommodation.
- Flexibility to work varied schedules, including nights and weekends.
- Familiarity with Microsoft Office suite and mobile applications.
- Strong communication, leadership, and organizational abilities.
- Exceptional attention to detail, problem-solving skills, and expertise in time management.
- Capacity to lead effectively without direct authority.
- Proficient decision-making skills, including data gathering, analysis, and timely execution.
- Demonstrated hands-on, pragmatic work style and leadership approach.
Nice To Haves
- Preferred experience in retail or service industries, emphasizing team leadership and exceptional customer service.
Responsibilities
- Provide impactful leadership to enhance organizational performance.
- Engage team members to prioritize safety, enhance operations, and drive performance.
- Optimize profits by meeting forecasts and ensuring top-notch customer satisfaction.
- Mentor and guide a team of 11 to 15 customer service attendants and representatives.
- Collaborate with the Operations team to achieve corporate and facility goals, motivating all staff to meet objectives.
- Oversee hiring, staff development, scheduling, evaluations, discipline, and retention efforts.
- Ensure compliance with company policies, procedures, and regulations.
- Provide regular reports to the District Manager and SVP of Operations.
- Uphold Soapy Joe’s positive reputation with internal and external stakeholders.
- Manage all aspects of facility operations, including reporting and addressing maintenance issues promptly.
Benefits
- Competitive salary range: $80,000 - $90,000 annually, plus bonus potential
- 401k match
- Comprehensive medical, dental, and vision benefits with generous employer contribution
- Company-paid financial advisors
- EAP counseling sessions
- Life insurance
- AD&D
- LTD
- Ongoing training and development opportunities, including quarterly classes and unique learning experiences
- Pay Grade system rewarding managers for competency development and KPI success.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
