Site Manager - Shipping & Receiving

IST Management Services•Houston, TX

21d•Onsite

About The Position

We are seeking a dynamic professional individual with strong management skills and a background/experience of 3+ years in shipping & receiving warehouse management and mail processing to join our team as Workplace Services Site Manager in our West Houston, TX office. This role involves working directly with the S/R warehouse personnel, maintaining accuracy of records, increasing productivity & revenue. The ideal candidate must be detail-oriented with an excellent focus in customer service. IST Management Services is the fastest growing national management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services.

Requirements

High school diploma or equivalent (GED) required
2 years or more experience managing shipping/warehouse operations required
Strong communication skills both verbally and written with customers and other employees - a must
Excellent attendance and punctuality - a must
Strong mentorship and management techniques to manage, motivate and train employees - a must
Focus on detail and ability to critical think through to resolve problems - a must
Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, etc) required

Nice To Haves

3+ years in shipping & receiving warehouse management and mail processing

Responsibilities

Manage & ensure oversight of high volume inbound shipping/receiving activities within a warehouse environment
Manage mail operations and maintain upkeep of equipment is fully operational
Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
Manage budget and controls expenses by developing new procedures to maximize productivity and to lower operating costs
Ensures all work standards are met on a consistent basis
Accurately prepare and distribute management reports to the client in a timely and consistent manner
Manage, train, and coach employees and develops a work environment that promotes high motivation and customer satisfaction