Site Manager, Clinical Research

Health Haven•West Palm Beach, FL

1d•$60,000 - $80,000•Onsite

About The Position

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research. Our mission is to provide compassionate, evidence-based mental health care while helping advance the future of psychiatric treatment through ethical clinical research and innovative therapeutic approaches. With continued expansion across Florida, our organization offers physicians the opportunity to grow within a collaborative, high-performing environment focused on clinical excellence, innovation, operational efficiency, and long-term professional development. We are committed to creating an environment where physicians can thrive clinically, professionally, and financially while working alongside an experienced multidisciplinary team dedicated to exceptional patient care.

Requirements

Bachelor’s degree in healthcare administration, Life Sciences, Nursing, Business Administration, or a related field preferred
3+ years of clinical research experience with increasing operational responsibilities
Previous experience supervising or leading clinical research staff preferred.
Strong understanding of ICH-GCP guidelines, FDA regulations, IRB requirements, and clinical trial operations
Experience managing study startups, enrollment, participant visits, monitoring visits, and study closeout.
Strong organizational, leadership, communication, and critical thinking skills
Ability to manage multiple studies, competing priorities, and deadlines in a demanding environment.
Experience with participant recruitment and retention strategies
Experience with SOP implementation, quality management, and operational process improvement
Ability to perform clinical research procedures including phlebotomy, ECGs, specimen processing, and participant visits as needed.
Experience in psychiatrics, CNS, or inpatient clinical research preferred.
Strong interpersonal skills with the ability to build collaborative relationships with physicians, sponsors, CROs, participants, and internal teams.

Responsibilities

Oversee and manage the daily operations of an assigned clinical research site while ensuring efficient workflows, operational excellence, and achievement of organizational objectives.
Ensure the successful execution of clinical trials from study startup through closeout while maintaining compliance with ICH-GCP guidelines, FDA regulations, sponsor requirements, and internal SOPs.
Supervise, coach, train, and support Clinical Research Coordinators, Raters, Recruitment Specialists, and other site personnel while fostering accountability, collaboration, and continuous improvement.
Work closely with recruitment staff to achieve enrollment goals, improve participant retention, and provide exceptional participant experience throughout each study.
Coordinate schedules for Principal Investigators, Sub-Investigators, Coordinators, Raters, participants, and other study personnel to maximize site productivity and operational efficiency.
Maintain inspection readiness by ensuring compliance with study protocols, sponsor requirements, FDA regulations, IRB requirements, and company policies while supporting monitoring visits, audits, and quality initiatives.
Ensure accurate, timely, and complete maintenance of regulatory binders, Trial Master Files (TMFs), source documentation, essential documents, and study records.
Identify opportunities to improve workflows, SOPs, scheduling, communication, and operational efficiency while maintaining high standards of quality and compliance.
Maintain the ability to perform Clinical Research Coordinator responsibilities as needed, including participant visits, blood draws, ECGs, specimen processing, sample shipment, and protocol-required procedures.
Support participants throughout the research process by addressing questions, assisting with scheduling, promoting retention, and ensuring a positive research experience.
Serve as the primary operational contact during routine monitoring visits while maintaining strong working relationships with sponsors, CROs, and study monitors.
Assist with interviewing, onboarding, training, mentoring, scheduling, and performance management of site personnel while promoting a culture of professional growth.
Monitor enrollment, participant retention, protocol compliance, visit completion, scheduling efficiency, staffing productivity, and operational performance to ensure site success.
Support organizational growth by assisting with feasibility assessments, sponsor questionnaires, and study startup activities as requested.
Other Duties as Assigned