Site Lead

BTI • Camp Springs, MD

11d • Onsite

About The Position

The Site Lead provides daily onsite leadership and coordination for contractor personnel assigned to USCIS OSI, OI, and FDNS. This role ensures operational continuity, workload balance, and effective communication between contractor staff and USCIS CORs.

Requirements

• Bachelor’s degree or PMP certification.
• Minimum of 4 years supervisory experience managing 25+ employees.
• Experience supporting geographically dispersed teams and multiple shifts.
• Strong communication, coordination, and leadership skills.

Responsibilities

• Serve as the first point of contact for onsite performance, professionalism, and operational issues.
• Communicate assignments, priorities, and project requirements to contractor staff.
• Provide workload balancing recommendations to the CPM.
• Deliver training to ensure contractor personnel can perform assigned duties.
• Provide weekly reports detailing accomplishments, issues, and operational updates.
• Resolve time and attendance, leave, and conduct issues.
• Ensure collateral duties do not interfere with mission support responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level