Site Lead

Flexcar•Moreno Valley, CA
•$97,000 - $133,000•Onsite

About The Position

Flexcar is seeking a Site Manager to lead day-to-day operations at its Moreno Valley site, ensuring operational excellence, cost control, and an exceptional member experience. The role is responsible for full P&L compliance, fleet performance, staffing, vendor management, on-time fulfillment, vehicle quality, and execution of site activities across a seven-day operating schedule. The Site Lead exercises independent judgment and discretion in managing site operations, staffing decisions, performance management, and financial outcomes. The primary duty is leadership and operational oversight, rather than routine manual or clerical work. The role oversees the full performance of a Flexcar location, including hiring, training, and leading the team; managing local P&L costs; and ensuring consistent execution across service, fleet, member experience, and inventory. The Site Lead monitors operational KPIs, maintains a clean, safe, and efficient physical site, and collaborates with headquarters teams to implement programs and identify improvements. Roles at this level may specialize as General Managers or in focused leadership positions such as Fleet Manager or Member Experience Manager, depending on skills and business needs. The position is onsite in Moreno Valley, classified as exempt and full time. Compensation is $97,000–$133,000, with benefits available from day one.

Requirements

  • Strong drive, energy, urgency, and willingness to take on additional responsibility.
  • High standards and a commitment to excellence.
  • Clear, empathetic communication and the ability to build trust with customers and teammates.
  • Ability to learn quickly, apply feedback, and continuously improve.
  • Comfort with data and spreadsheets, with strong analytical and problem-solving skills.
  • Willingness to pitch in on hands-on tasks when needed, such as troubleshooting technology or washing a car.
  • Ability to travel between sites, stand or walk for extended periods during site visits, and occasionally lift up to 25 pounds; reasonable accommodations will be provided in accordance with state and federal law.

Nice To Haves

  • A bachelor’s degree or closely related qualification is preferred.

Responsibilities

  • Oversee daily hub operations, including fleet readiness, Member Concierge scheduling, and vendor and partner relationships.
  • Own the full performance of a Flexcar location, including hiring, training, and leading the team.
  • Manage the local cost side of the P&L, making cost-conscious decisions that affect profitability and sustainable growth.
  • Ensure consistent execution across service, fleet, member experience, and inventory.
  • Monitor and drive KPIs, including available inventory, turnaround times, NPS, utilization, and cost per mile.
  • Ensure an exceptional member experience through clean cars, on-time orders, and five-star service.
  • Maintain a clean, safe, and efficient physical site that meets Flexcar brand standards.
  • Collaborate with headquarters teams to implement new programs and identify operational improvements.
  • Lead site activities across a seven-day operating schedule.

Benefits

  • Flexible PTO policy.
  • Sick time in accordance with California state law.
  • 401(k) plan with company match from day one.
  • Low-cost medical, dental, and vision coverage, with eligibility from day one.
  • Discounted employee rate on Flexcar products and no annual membership fee.
  • Weekly pay.
  • Other perks.
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