Site Lead / Technical and Mission Support Assistant

Dutch Ridge Consulting GroupCamp Springs, MD
Onsite

About The Position

DRCG is seeking a talented and experienced Technical and Mission Support Assistant (Administrative Assistant) that also performs as our On-Site Lead (Project Manager) that assists the Program Manager with contract and program activities. This is an on-site position at USCIS HQ, 5900 Capital Gateway Dr, Camp Springs, MD 20588, requiring a USCIS Background Investigation.

Requirements

  • Bachelor's Degree
  • At least four (4) years of overall experience
  • Must have proven experience managing 25+ FTEs on the same project
  • Must have proven experience managing FTEs that are geographically dispersed across the US
  • Experience with Microsoft Office Suite, MS Visio, and Adobe
  • Technical security skills
  • Exceptional coordination skills
  • Ability to communicate effectively
  • Professional telephone and email etiquette
  • Ability to create and meet deadlines

Nice To Haves

  • Project Management Professional (PMP) Certification
  • USCIS experience
  • USCIS Background Investigation

Responsibilities

  • Serve as the primary point of contact for face-to-face communication with contract/program stakeholders.
  • Serve as the primary POC for all locations.
  • Serve as the first POC to resolve issues (professionalism, performance, time and attendance, leave issues, etc.).
  • Management of team performance.
  • Management of operational concerns.
  • Communicate assignments and projects across the team.
  • Provide recommendations to the Program Manager, to include workload balances and workflow.
  • Provide required training to ensure all assigned duties can be accomplished.
  • Provide weekly reports on individual and team accomplishments, problems, progress in tasks, work processes, and individual team needs.
  • Providing services that support the mission and daily operations of the agency.
  • Executive support.
  • Clerical support.
  • Administrative support.
  • Presentation support.
  • Communication support.
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