Site IT Field Engineer

DPR•Raleigh, NC

5d•Onsite

About The Position

At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization. As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset. Job Summary: Deploys, supports, and maintains standardized technology environments at job sites and offices. Implements Meraki network equipment, conference room systems, and endpoint configurations in accordance with enterprise standards. Based at a jobsite in Raleigh-Durham, supporting a dedicated project team at a large construction project. Provide hands-on technical support for end-user and field technologies, including laptops, mobile devices, conference room technology, printers, peripherals, and related systems. Install, configure, and troubleshoot networking technologies, including firewalls, switches, access points, VLANs, DHCP/DNS, and other jobsite network infrastructure. Own technical issues through resolution, including troubleshooting, escalation, and coordination with other IT teams or vendors as needed. Partner with project team leadership to support technology needs associated with mobilizations, site changes, workforce growth, and ongoing operations. Build strong relationships with project teams, regional leadership, and other business partners by providing responsive support and taking ownership of the overall technology experience.

Requirements

2–4 years of experience in IT field support, networking, or systems administration required.
Successful completion of a background check is required.

Nice To Haves

Associate’s degree in information technology, computer science, or a related field preferred, or equivalent experience considered.
Networking or IT service management certification preferred.

Responsibilities

Deploys and configures jobsite network equipment and connectivity solutions.
Installs and maintains field hardware, workstations, mobile devices, and site infrastructure.
Troubleshoots and resolves site-level technical issues per service standards.
Maintains asset tracking, recovery, and documentation within established systems.
Supports project startup and closeout technology requirements.
Coordinates escalations with Infrastructure and Service Delivery teams.
Ensures field environments adhere to enterprise security and configuration standards.
Provide hands-on technical support for end-user and field technologies, including laptops, mobile devices, conference room technology, printers, peripherals, and related systems.
Install, configure, and troubleshoot networking technologies, including firewalls, switches, access points, VLANs, DHCP/DNS, and other jobsite network infrastructure.
Own technical issues through resolution, including troubleshooting, escalation, and coordination with other IT teams or vendors as needed.
Partner with project team leadership to support technology needs associated with mobilizations, site changes, workforce growth, and ongoing operations.
Build strong relationships with project teams, regional leadership, and other business partners by providing responsive support and taking ownership of the overall technology experience.