Site & Customer Support Coordinator

Teledyne Technologies • Redlands, CA

12h

About The Position

Teledyne Battery Products is dedicated to every employee and customer’s success. Innovation that matters - for our company and for the world, trust and personal responsibility in all relationships – Teledyne Battery Products are EveryWhereYouLook! As one of the leading manufacturers in producing high performance, high-quality batteries for use in today's modern general aviation aircraft, Teledyne Battery Business is focused on hiring the best available talent! This role provides administrative and support to relieve Leaders or Staff of administrative details. Will welcome visitors, coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Operates automated office equipment. May be assigned to various functional areas of the company and may assist Human Resources.

Requirements

• High school diploma or general education degree (GED).
• 2-5 years of related clerical and/or administrative support experience in a specialized function.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Intermediate knowledge of database software, MS Office, including Outlook, Word, PowerPoint and Excel.

Nice To Haves

• Unanet, SharePoint, Salesforce a plus (not required).

Responsibilities

• Welcomes visitors and manages the visitor screening process.
• Coordinates visitor activities between stakeholders, departments and outside parties.
• Support development of desktop procedures and internal auditing.
• Prepares routine and advanced correspondence including letters, memoranda, and reports.
• Organizes and maintains file system, written and/or electronically.
• Organizes and files correspondence and other records.
• Answers and screens telephone calls.
• Routes calls to appropriate party.
• Arrange conference calls / meetings.
• Help prepare agendas, presentations, and attendee lists for partner/customer/supplier meetings.
• Coordinates leadership schedules and makes appointments as needed.
• Arranges and coordinates travel schedules, makes reservations.
• Processes expense reports.
• Contacts company personnel at various organizational levels to gather information and prepare reports.
• Conducts research, analyzes data, determines approach with some guidance, compiles and prepares reports/recommendations.
• Entering customer orders into the ERP system
• Provide requested documentation to our distributors and customers
• Manages general office supplies, keeping inventory and placing orders.
• Supporting our customers in completing warranty registrations and claims.
• Assisting our customers to find out what product applies to their application.
• Support business development team by feeding customers to our partners based on available inventory.
• Supports and assists with company events.
• Assisting Human Resources with recruitment actions such as scheduling interviews, coordinating New Hire Orientation dates and preparing Welcome Packets.
• Prepare badges for new and existing employees.
• Assist HR with compliance of required employee communication, document distribution and recording verification.
• Assist in preparing Annual Benefits Enrollment packets.
• Assist HR with Training and Development – with guidance, schedule training sessions and coordinate calendars with invited parties.
• Copy and prepare training documents for distribution.
• Transfer training attendance sheets to electronic spreadsheets.
• Help reorganize and maintain shared drives.
• Mail management.
• Make copies or scans correspondence or other printed materials.
• Support special projects.
• Additional duties as needed.

Benefits

• Ethical business conduct
• Compliance with all applicable laws, regulations, rules and regulatory orders
• Equal Opportunity Employer status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED