Site Coordinator

Metasys Technologies•Atlanta, GA

4h•Onsite

About The Position

This position supports a customer-facing workplace environment and serves as a primary point of contact for employees, visitors, and executive administrative teams, including C-suite executives. Responsibilities include hospitality, workplace experience, conference room coordination, event planning, space management, facility support, reporting, and general administrative services.

Requirements

High school diploma or GED required.
1+ years of experience in hospitality, workplace experience, facilities, office services, B2B, technical, or a related field.
1+ year of customer-facing experience required.
Strong customer service skills with a professional executive presence.
Comfortable interacting with senior leadership, executives, employees, visitors, customers, vendors, and facility teams.
Demonstrated knowledge and understanding of technology with basic technical aptitude.
Strong written and verbal communication skills.
Moderate problem-solving skills and tactical thought processing.
Ability to present information to a small group.
Ability to operate office equipment and required software.
Ability to work effectively in a fast-paced, high-visibility environment.
Business-casual attire or approved professional workplace attire required.
Professional clothing is required for the interview.
Ability to work Monday–Friday, 8:00 AM–5:00 PM and work overtime during annual Board meetings and special events.

Responsibilities

Provide daily hospitality and workplace experience support while maintaining a professional, high-quality employee and visitor experience.
Coordinate conference room scheduling, reservations, setup, inspections, and A/V equipment resources.
Conduct workplace walkthroughs and inspections of hoteling spaces, offices, conference rooms, and common areas.
Monitor workplace areas and identify facility issues; submit and follow up on maintenance requests.
Manage service tickets and respond to employee requests in a timely and professional manner.
Support space planning, workplace coordination, relocations, and general administrative needs.
Coordinate special events and provide executive event support for four annual Board of Directors meetings and other special events.
Serve as a primary customer contact and maintain professional communication with employees, visitors, customers, and senior leadership.
Perform office services including copy, courier, managed print, imaging, mail, shipping and receiving, and reception support as needed.
Operate PCs, copiers, multifunction devices, imaging and mail equipment, and required software efficiently.
Complete work orders, inspections, reports, and other daily administrative tasks.
Monitor office supplies and coordinate reordering as needed.
Interact with vendors, facility management, occupants, and other service partners as required.
Collect and provide data to leadership and customers and complete monthly reports as needed.
Ensure assigned financial and service responsibilities are met.
Maintain positive internal working relationships and communicate professionally.
Perform other duties as assigned.