Site Coordinator

Daifuku•Hillsboro, OR

4d•Hybrid

About The Position

Coordinates day to day CRUS operations for site specific FAB or FAB’s. Coordinates and tracks all job assignments, timecards and training and all site personnel. Proactively Coordinates the team for improvements, forecasts challenges and opportunities. Interface with service manager to manage and report all escalations, CIP projects and A/R’s. Provides monthly reports to service manager. Is leader on site and is a mentor for all members of the EICs and FSE team members for the site(s).

Requirements

BS degree, technical education, or equivalent work experience required with three to five years related experience.
5-7 years industry experience in service industry with at least 1-3 years management/lead experience in a high-tech environment.
Must be proficient expert on site specific equipment.
Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers.
Requires excellent systematic troubleshooting skills, judgment, and problem-solving skills to resolve diverse projects with ability to handle problems independently and implement corrective action.
Displays broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs.
Must be available to travel as needed and be available for specific emergency call-in work.
Software, Unix, DOS and Microsoft Programs.

Nice To Haves

Bilingual, ability to speak and/or read Japanese is considered a plus. Emergency situations may require contacting Japan directly to get support from them. Also required to provide status reports on a regular basis to Japan.

Responsibilities

Is responsible for all FSE’s at a specific FAB or FAB’s, Creates and implements work assignments for all shifts.
Provides continuous feedback to direct reports and FSE’s to drive improvements.
Support service manager with local customer communications/feedback.
Alerts service manager of trends and/or issues on the site.
Is perceived as a leader of the service group to include acting as a role model for good business, communication (verbally and in writing) and mentoring.
Creates reports, attends meetings as a representative of the Company on the site.
Coordinates projects and initiatives through the service manager.
Works to develop the EIC’s and FSE’s on site.
Provides ongoing feedback to direct reports.
May work on other projects in coordination with service manager.