Site Coordinator: Full-Time

NEW REACH INC•New Haven, CT
•$26 - $29

About The Position

The Site Coordinator monitors agency property and resident activities to ensure compliance with program policies and procedures, resident safety, facility security, and cleanliness. Working collaboratively with other Site Coordinators, Case Managers, and Management, the role helps foster a safe and nurturing community environment and provides ongoing resident support when needed. The position is designated essential: the employee must remain at the facility during the assigned shift and report to or remain at work during delayed openings, early releases, or closures. This is a full-time, Monday–Friday position working 12 AM–8 AM.

Requirements

  • High school diploma or equivalency.
  • Ability to establish and maintain professional boundaries when working with clients.
  • Assertiveness, creativity, and ability to work independently or as part of a team.
  • Knowledge of community resources and systems.
  • Demonstrated initiative, good judgment, and self-direction.
  • Access to reliable transportation.
  • Basic computer skills, including proficiency in Microsoft Office.
  • Knowledge of and sensitivity to women's issues, including domestic violence and sexual abuse.
  • Excellent interpersonal skills.
  • Use a solutions-based approach to problems; be supportive, engaging, and encouraging to peers and staff; adapt to change and be willing to take on more responsibility.
  • Maintain strict confidentiality regarding clients' and employees' personal information, living information, and/or HIV status.
  • Commitment to New Reach's values of Professionalism, Integrity, Compassion, and Initiative, and adherence to its policies and procedures.

Nice To Haves

  • Bilingual in Spanish and English.
  • Experience with homelessness.

Responsibilities

  • Monitor resident activities to ensure the safety of residents, staff, and guests.
  • Provide ongoing support to residents when necessary.
  • Record and communicate incidents orally and in writing in accordance with agency policies, including maintaining the shift turnover log.
  • Supervise and assist residents with daily cleanup.
  • Enforce New Reach policies and follow staff policies and procedures.
  • Monitor supplies and communicate needs to Program Managers or the Shelter Operations Lead.
  • Communicate with other staff and maintain the turnover log.
  • Report witnessed or suspected child abuse to the Department of Children and Families as mandated.
  • Remain in the facility during the assigned shift and report to or remain at work during delayed openings, early releases, or closures.
  • Perform other duties as assigned to support successful operations.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k) retirement plan
  • Paid time off
  • 12 paid holidays and 1 floating holiday
  • Life insurance
  • Long-term disability
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