Bilingual Site Coordinator

SBM Management Services•Palo Alto, CA

12d•Onsite

About The Position

The Site Coordinator will be responsible for coordinating and managing project tasks to ensure project delivery within allotted budget and timelines. This role requires an individual to monitor, control, and manage business operations to meet customer expectations and company goals, ensure compliance with company standards and procedures, and assist managers in day-to-day coordination and management of business operational activities. The Site Coordinator will also build and maintain strong customer relationships, evaluate operational performance, provide strategic plans for improvements, and identify and resolve operational issues.

Requirements

Bilingual in Spanish
High school diploma / GED
Two to three years of experience as an operations coordinator or similar role
Solid computer skills, including email and Microsoft Office
Basic bookkeeping skills
Valid Driver’s license and clean driving record

Nice To Haves

Associate’s degree preferred
Experience in the customer service field is a preferred

Responsibilities

Monitor, control, and manage business operations to meet customer expectations and company goals
Ensure compliance with company standards and procedures
Assist managers in day-to-day coordination and management of business operational activities
Build and maintain strong customer relationship through regular meetings and communications
Evaluate current operational performance and provide strategic plan for improvements
Provide direction and guidance to internal teams to achieve performance targets
Identify problems in operations process and resolve them in quickly and timely manner
Follow standard operating procedures for efficient business operations
Maintain clear and accurate operations documents/procedures for reference purposes
Determine and enforce employees training on compliance guidelines, requirements, and standards
Report on the performance of the document control system for review and as a basis for improvement of the document system