Site Clerk

CARABETTA COMPANIES • Middletown, CT

53d

About The Position

The Carabetta Companies is seeking reliable and detail-oriented Site Clerks to support the daily administrative operations of our properties in the central Connecticut region. This position serves as the first point of contact for residents, vendors, and visitors and plays a key role in ensuring efficient office operations, accurate recordkeeping, and effective communication across departments.

Requirements

• Prior experience in property management or real estate administration.
• High school diploma or equivalent.
• Bilingual in Spanish and English is required.
• Strong customer service and front desk experience.
• Excellent organizational skills with strong attention to detail.
• Proficiency in data entry and administrative recordkeeping.
• Ability to operate multi-line phone systems and manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to maintain professionalism and confidentiality when handling sensitive information.
• Familiarity with property management software or maintenance tracking systems.
• Basic understanding of work order processing and vendor coordination.
• Ability to sit, stand, and perform office duties for extended periods.
• Ability to lift and carry up to 25 lbs as needed.

Responsibilities

• Answer, screen, and direct incoming phone calls using professional phone etiquette
• Manage front desk operations, greet visitors, and provide general assistance
• Perform data entry including work orders, job tracking, schedules, income and expense records, and resident concerns
• Maintain professional and effective communication with residents, property management staff, supervisors, owners, and vendors
• Process resident payments and issue receipts in accordance with company procedures
• Coordinate and track maintenance requests to ensure repairs are scheduled and completed
• Maintain organized and accurate filing systems (physical and electronic) for easy document retrieval
• Support daily office operations and collaborate with team members to ensure efficiency
• Assist with administrative tasks as assigned to support property operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees