Site Attendant - Day Shift

Illumination Health + Home•Riverside, CA

About The Position

The Site Attendant helps maintain a safe, clean, and supportive environment for clients at Illumination Health + Home. The role enforces facility rules, assists with client needs, maintains site cleanliness and safety, supports client intakes and discharges, conducts routine room checks, and responds to immediate client or facility concerns. The position operates in a fast-paced, high-stress environment requiring the ability to manage multiple priorities, make critical decisions under pressure, and maintain professionalism. The scheduled hours are Sunday through Thursday, 7:00 AM to 3:30 PM; workdays may vary. The starting pay rate is $20.00 per hour. The posting also lists shift differentials of $1.00 for swing shift and $2.00 for graveyard shift. Illumination Health + Home is a nonprofit organization that provides services through recuperative care centers, emergency shelters, housing services, and children’s and family programs. It operates 13+ facilities and 22+ micro-communities across Orange County, Los Angeles County, and the Inland Empire.

Requirements

  • High school diploma or GED equivalent.
  • Basic computer skills, including sending and receiving emails and summarizing data in spreadsheets.
  • Valid California driver’s license, five years of clean DMV record, and eligibility for company vehicle insurance.
  • Ability to manage multiple priorities, make critical decisions under pressure, and maintain professionalism in a fast-paced, high-stress environment.
  • Ability to follow safety, sanitation, confidentiality, and applicable regulatory and compliance requirements.

Nice To Haves

  • Bilingual in English and Spanish.
  • Proficiency in Microsoft Office.

Responsibilities

  • Prepare client bed areas and ensure bedding and surrounding areas are clean before client arrivals; enforce site rules and policies during admissions and discharges.
  • Conduct wellness checks and facility walk-throughs at least every two hours to monitor client safety, behavior, and welfare; use de-escalation and conflict resolution techniques when needed.
  • Perform scheduled and unscheduled searches of client belongings to enforce site rules and prevent prohibited items from entering the facility.
  • Pick up client medications from pharmacies and assist with client move-outs, including packing belongings and sanitizing rooms.
  • Perform other duties assigned by leadership to support client care and facility operations.
  • Prepare and serve balanced meals in accordance with food safety standards, including proper storage, temperature control, hand hygiene, and cross-contamination prevention.
  • Sanitize kitchen surfaces and equipment before and after every meal service.
  • Clean and disinfect dining areas after every meal.
  • Use universal precautions, appropriate PPE, and safe bodily-fluid handling and disposal practices; follow biohazard protocols when cleaning spills or contamination.
  • Perform daily janitorial tasks, including sweeping and mopping floors, vacuuming, emptying trash, and replacing liners; clean windows, walls, and vents weekly or as needed.
  • Deep clean client dorms and rooms weekly or upon discharge, including disinfecting mattresses, wiping surfaces, laundering linens, and checking for pests or damage.
  • Drive clients to and from scheduled appointments and program activities safely and on time in accordance with organizational protocols.
  • Maintain daily transportation logs documenting mileage, trip purposes, and transit issues.
  • Inspect company vehicles before each use and promptly report maintenance or safety concerns to the supervisor.
  • Clean and sanitize vehicle high-touch areas before and after each use.
  • Follow safety and sanitation guidelines and maintain healthy boundaries with clients and staff.
  • Meet targets, work under pressure, and communicate concerns and feedback to the Site Manager tactfully and professionally.
  • Maintain confidentiality of client and work-related information and materials.
  • Remain compliant with applicable wage and hour laws, FEHA, and other relevant regulatory and compliance standards.

Benefits

  • Medical insurance funded by Illumination Health + Home, with Kaiser and Blue Shield options depending on the plan.
  • Dental and vision insurance.
  • Life, AD&D, and LTD insurance funded 100% by Illumination Health + Home.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401(k) with company matching.
  • 10 days of vacation PTO per year.
  • 6 days of sick pay per year.
  • Potential eligibility for the Public Service Loan Forgiveness Program for federally qualified loans.
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