Site Assistant

SEO (Sponsors for Educational Opportunity)•San Francisco, CA

5d•Onsite

About The Position

The Site Assistant support in the execution of SEO Scholars’ Summer Academy operations including technology maintenance and troubleshooting. As a Site Assistant, you will play a pivotal role in ensuring the seamless operation of our technology-driven educational environment. Your responsibilities will include: Executing morning set-up for Saturday Academy, including check-in materials and program supplies. Facilitating the scholar check-in process, including efficiently utilizing attendance tracking systems to accurately record and report student attendance, absences, and tardies. Overseeing distribution of breakfast, snacks, and lunches for all scholars. Managing the distribution of technology (laptops, headphones, hotspots, etc.) to students and instructors, maintaining accurate records of permanent and/or borrowed devices and other SEO owned equipment. Diagnosing, troubleshooting, and resolving Chromebook issues reported by students, promptly ensuring optimal functionality and reporting to SEO IT if devices are not meeting that expectation. Providing technical support for on-site A/V equipment (projectors, sound systems, and related components) used by instructors, ensuring classrooms operate smoothly without technical challenges. Overseeing program site cleanliness and maintenance. Supporting end-of-day closing procedures, including moving program materials to storage, and replenishing snacks and supplies. Contributing to the overall production of program operations by executing general program support, including delivering materials to classes, providing technology support, and executing other necessary errands.

Requirements

Excellent organizational skills, detail orientation, and ability to multitask and handle changing priorities.
Sound judgment, maturity, and ability to communicate and serve as a role model to high school students.
Highly resourceful and solutions-oriented with the ability to diagnose issues and ensure timely problem resolution.
Must be able to thrive in a fast-paced environment.
Strong team player, capable of collaborating effectively with colleagues and educators to ensure the smooth functioning of the program.
Move, lift and/or carry up to 30 pounds to shoulder height.

Nice To Haves

An avid interest in technology or computer science, or an ambition to pursue a future role in the field of information technology.
Demonstrated proficiency in working with various technology tools including Google Workspace, ChromeOS, Chromebooks, barcode scanners, classroom A/V equipment, and other technology.

Responsibilities

Executing morning set-up for Saturday Academy, including check-in materials and program supplies.
Facilitating the scholar check-in process, including efficiently utilizing attendance tracking systems to accurately record and report student attendance, absences, and tardies.
Overseeing distribution of breakfast, snacks, and lunches for all scholars.
Managing the distribution of technology (laptops, headphones, hotspots, etc.) to students and instructors, maintaining accurate records of permanent and/or borrowed devices and other SEO owned equipment.
Diagnosing, troubleshooting, and resolving Chromebook issues reported by students, promptly ensuring optimal functionality and reporting to SEO IT if devices are not meeting that expectation.
Providing technical support for on-site A/V equipment (projectors, sound systems, and related components) used by instructors, ensuring classrooms operate smoothly without technical challenges.
Overseeing program site cleanliness and maintenance.
Supporting end-of-day closing procedures, including moving program materials to storage, and replenishing snacks and supplies.
Contributing to the overall production of program operations by executing general program support, including delivering materials to classes, providing technology support, and executing other necessary errands.