Single-Family Product Owner, Manager

Freddie Mac•McLean, VA

20h•$141,000 - $211,000

About The Position

The Single-Family Product Owner Manager helps develop and execute the product vision and strategy in partnership with business drivers/sponsors. As a key connection to the customer, this role provides feedback to the team and supports the product vision. Communicates product objectives and ‘the story’ to stakeholders and the team. Supports the end-to-end product strategy from inception and helps determine business value once a solution enters production. Ensures customer-driven design by considering user pain points, usability test results, market and industry knowledge, and ongoing research to deliver a well-positioned product. Receives assignments in the form of objectives and works with available resources to meet schedules and goals. Provides guidance to direct reports and team members within established company policies. May recommend changes to procedures that affect the immediate team or section. May aid in the development of business objectives for a section or department. Works on issues of moderate scope where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends. Acts as an advisor to team members to help meet schedules and resolve technical and operational problems. May assist in developing schedules and performance requirements; may support budget responsibilities. Manages the coordination of activities for a team or section. Requires the ability to influence others to accept practices and approaches. Typically has 5+ years related experience and 1+ years management or leadership experience. Join Freddie Mac’s Fraud & Financial Crimes team in the Single-Family division as a Product Owner Manager, supporting the strategy, vision, and delivery of capabilities that protect the enterprise, our lenders, and our borrowers from evolving fraud and financial crime risks. In this role, you will contribute to shaping the roadmap, translating risk and operational needs into clear product direction, and collaborating with cross-functional partners toward impactful, well-designed solutions. We invite you to apply today and support our mission to #makehomepossible. As part of the Single-Family division, our team helps design, develop, and manage business applications that drive our mission objectives, enhance the seller journey, assess risk and investment quality of loans, and enable seamless loan delivery and post-delivery solutions. These efforts help increase market share and reduce risk for Freddie Mac. We are committed to innovation and excellence. Help define and support a clear product vision for fraud detection, analytics, case management, and risk-mitigation solutions. Translate fraud trends, investigator workflows, regulatory expectations, and operational needs into prioritized product features. Collaborate with technology, risk, QC, enterprise fraud, seller/servicer oversight, and other stakeholders to deliver scalable, defensible solutions. Analyze threats, performance metrics, and user feedback to refine strategy and improve product effectiveness. Connect strategy and execution, ensuring alignment across roadmap, delivery, and enterprise fraud-risk objectives. Serve as a subject-matter resource within Freddie Mac and contribute to industry discussions on modern fraud-risk management.

Requirements

College Degree or equivalent experience; advanced studies/degree preferred.
8 - 10 years of related product, risk, fraud, or operational experience.
2+ years in a management, leadership, or influential role.
Experience working across matrixed organizations and supporting cross-functional delivery.
Ability to convert compliance or fraud risk challenges into actionable product strategy.
Proven ability to communicate vision, roadmap, and value clearly to diverse partners.
Experience with operations systems and workflow; ideally within fraud detection, case management systems, analytics, or compliance technology a plus.
Skilled in market analysis, trend identification, and modern product management practices.
Curiosity about operational inefficiencies, fraud patterns, and emerging threats.
Data-driven mindset with strong analytical reasoning.
Persistence and adaptability when navigating ambiguity.
Empathy for investigators, analysts, and end-users—ensuring product decisions solve real problems.

Nice To Haves

Advanced studies/degree preferred.
Experience with operations systems and workflow; ideally within fraud detection, case management systems, analytics, or compliance technology a plus.

Responsibilities

Develop and execute the product vision and strategy in partnership with business drivers/sponsors.
Provide feedback to the team and support the product vision as a key connection to the customer.
Communicate product objectives and 'the story' to stakeholders and the team.
Support the end-to-end product strategy from inception and help determine business value once a solution enters production.
Ensure customer-driven design by considering user pain points, usability test results, market and industry knowledge, and ongoing research.
Provide guidance to direct reports and team members within established company policies.
Recommend changes to procedures that affect the immediate team or section.
Aid in the development of business objectives for a section or department.
Act as an advisor to team members to help meet schedules and resolve technical and operational problems.
Assist in developing schedules and performance requirements.
Support budget responsibilities.
Manage the coordination of activities for a team or section.
Influence others to accept practices and approaches.
Support the strategy, vision, and delivery of capabilities that protect the enterprise, our lenders, and our borrowers from evolving fraud and financial crime risks.
Contribute to shaping the roadmap, translating risk and operational needs into clear product direction, and collaborating with cross-functional partners toward impactful, well-designed solutions.
Help define and support a clear product vision for fraud detection, analytics, case management, and risk-mitigation solutions.
Translate fraud trends, investigator workflows, regulatory expectations, and operational needs into prioritized product features.
Collaborate with technology, risk, QC, enterprise fraud, seller/servicer oversight, and other stakeholders to deliver scalable, defensible solutions.
Analyze threats, performance metrics, and user feedback to refine strategy and improve product effectiveness.
Connect strategy and execution, ensuring alignment across roadmap, delivery, and enterprise fraud-risk objectives.
Serve as a subject-matter resource within Freddie Mac and contribute to industry discussions on modern fraud-risk management.