Signature Vacations Coordinator

Hilton Grand VacationsLas Vegas, NV

About The Position

Are you looking to grow your career and be rewarded for your successes? Don’t miss this opportunity to join our outstanding Marketing Team and experience the perks of working with an industry leader! This role involves driving company success through performing various tasks to the highest standards, including booking incentive packages, providing administrative support, scheduling and verifying vacation packages, educating members, and answering inbound inquiries related to the Signature Vacations Program. The position requires adherence to company standards and compliance with all policies and procedures.

Requirements

  • Capability to understand and follow both oral and written directions.
  • Knowledge and usage of correct business English and office practices.
  • Ability to communicate effectively with others.
  • Ability to analyze and resolve problems.
  • Ability to maintain effective working relationships.
  • Ability to interact successfully with internal and external customers.
  • Ability to work a flexible schedule including evenings and weekends.
  • Documented ability to type 35 words per minute.
  • Computer proficiency in Microsoft Word, Excel, and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Able to establish and maintain a cooperative working relation.
  • Ability to navigate multiple computer systems and screens simultaneously.

Responsibilities

  • Book incentive packages provided during the time of sale or upgrade while also providing administrative support for the program.
  • Schedules and verifies Signature Vacation packages.
  • Educates members and answers questions related to the package.
  • Reviews contingency requirements before booking.
  • Responsible for answering inbound inquiries related to the Signature Vacations Program and transferring members who are ready to book their Signature Vacation.
  • Adheres to company standards and maintains compliance with all policies and procedures.

Benefits

  • Day 1 Benefit Eligibility
  • Driven base pay
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide!
  • 401(k) program with company match.
  • Paid Sick Days
  • Employee stock purchase program
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • Daily Pay Option
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