Signature Banker, Markham

Scotiabank•Markham, ON

1d•Onsite

About The Position

Contributes to the overall success of the Signature Banking Business in Canada ensuring specific team and individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures. The Signature Banker delivers exceptional personal service and is responsible for the day-to-day management of banking and lending solutions, identifying opportunities that meet clients’ immediate and future financial needs, and deepening client relationships.

Requirements

Minimum 3-5 years of banking experience
Fluent in Mandarin and/or Cantonese
At least 3 years of Business and/or Retail Banking experience, dealing with professional clients
Experienced banker with exceptional interpersonal, leadership and business development skills
University degree or college diploma

Nice To Haves

Industry courses (e.g. CSC, PFP, CFP) would be considered an asset

Responsibilities

Consistently deliver the highest level of service and advice during all client interactions.
Demonstrate a passion for engaging with professional clients, delivering exceptional client experiences, and making a significant impact in the lives of our clients.
Develop a full knowledge and understanding of Bank products, services, processes, and policies.
Maintain an acute focus on responding quickly and resourcefully to client requests, ensuring first time right, speed, and ease.
Contribute to the management of client relationships, providing a full range of customized financial solutions.
Understand the client’s financial goals and preferences, analyzing their needs, and recommending the appropriate solutions.
Provide end-to-end ownership over advice-based solutions including account opening, investments, credit cards, lines of credits and mortgages.
Identify opportunities to expand existing relationships and make referrals to Scotia Wealth Management partners in response to changes in client’s needs and preferences.
Support the assigned portfolio of less complex credits.
Participate in the thorough evaluation of the client’s banking and borrowing needs and strategies.
Exercise sound judgement and financial analysis when granting loans within authorized limits.
Administer Total Wealth product solutions, including Online Loans and Signature Banking Overdraft Facilities.
Monitor financial status and proactively identify unfavorable trends, escalating as required.
Minimize the Bank’s exposure to risk.
Stay current on retail lending compliance, regulatory compliance, and custody requirements and changes.
Adhere to compliance with regulatory activities and guidance over Occupational Health & Safety.
Ensure strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limits.
Escalate fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decision.
Adhere to compliance with regulatory activities and guidelines as part of the sales process, including Privacy, Anti-Money Laundering (AML), Anti-Terrorist Financing, Financial Consumer Agency of Canada (FCAC), Know Your Customer (KYC), Canadian Deposit Insurance Corporation (CDIC), Mutual Fund Dealer Association (MFDA) rules, regulations, and policies, as well as Scotia Securities Inc. (SSI) guidelines/processes and Guidelines for Business Conduct.
Champion a high-performance environment and contribute to an inclusive work environment.