Sightseeing Ticket Agent

Coach Canada • Montreal, QC

3d • CA$0 - CA$18 • Onsite

About The Position

Coach Canada is hiring Seasonal Ticket Agents to support our Montreal sightseeing operations. This is a dynamic, customer-facing role ideal for individuals who enjoy working with people and thrive in a fast-paced tourism environment.

Requirements

• Bilingual in French and English (required).
• Strong customer service and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic knowledge of Microsoft Word and Excel, with strong overall computer literacy.
• Attentive, personable, reliable, and accountable.
• Ability to obtain criminal record check clearance.

Nice To Haves

• Previous experience in customer service, tourism, hospitality, or ticketing is considered an asset.

Responsibilities

• Provide accurate tour information and actively promote sightseeing services to guests.
• Sell tickets, process transactions, and handle customer inquiries.
• Book reservations and coordinate hotel pick-ups when required.
• Deliver inclusive, accessible, and professional service to all guests.
• Maintain accurate records and complete daily ticket and cash reconciliations.
• Support team operations to ensure a smooth and exceptional guest experience.
• Apply professionalism and de-escalation techniques when addressing guest concerns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed