Siebel CRM

Capgemini•New York, NY

5d•$100,000 - $118,650

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

Siebel certification is mandatory.
Hands-on experience of Java/Oracle is a must.
Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
Proven experience as a Siebel Developer/Administrator, with at least 5 years of hands-on experience in Siebel CRM development and administration.
Strong understanding of Siebel architecture, data model, configuration tools (Siebel Tools), and web services integration.
Proficiency in Siebel eScript, Siebel Workflow, Siebel Configuration, and EAI (Enterprise Application Integration) components.
Ability to perform Siebel environment installations, upgrades, and migrations.
Excellent analytical, problem-solving, and communication skills, with a customer-focused approach.
Ability to work effectively both independently and as part of a team, in a fast-paced environment.

Nice To Haves

Experience with Siebel Open UI and responsive design concepts is desirable.

Responsibilities

Design, develop, customize, and implement Siebel CRM solutions based on business requirements.
Perform Siebel application configuration, including workflows, business rules, UI customization, and integration with external systems.
Conduct code reviews, testing, debugging, and troubleshooting of Siebel configurations and customizations.
Manage and administer Siebel environments, including installation, upgrades, patches, and performance tuning.
Collaborate with business users, analysts, and other IT team members to gather requirements and propose technical solutions.
Provide technical support and guidance to end-users, resolving issues related to Siebel applications.
Develop and maintain technical documentation, including system specifications, user guides, and training materials.
Stay updated with Siebel CRM updates, patches, and new features, and recommend best practices for implementation.