Siebel Business Analyst

Rootshell Enterprise Technologies•Santa Clara, CA

About The Position

Rootshell Inc. is seeking a Siebel Business System Analyst for a client in Santa Clara, California, for a long-term engagement. The role analyzes and restructures business systems to improve operational efficiency. The analyst works with employees at all levels to identify what is and is not working, provide constructive feedback, and explain the advantages and disadvantages of proposed system changes. The position also identifies current and future business needs and advises on allocating available resources to reduce waste and improve efficiency and profitability. Travel may be required to better understand existing business practices. Work is described as primarily off site, with ongoing follow-ups and flexible availability for future consultation.

Requirements

  • Experience as a business systems analyst with Siebel CRM or other order management experience.
  • Functional understanding of software systems and a fundamental understanding of software coding.
  • Proficiency in Microsoft Office.
  • Interpersonal communication skills.
  • Skills in Oracle, requirements analysis, Microsoft Visio, or business analysis are noted in the posting.

Nice To Haves

  • Project management and data analysis skills are associated with the listed requirements-analysis and business-analysis skill sets.

Responsibilities

  • Analyze, adjust, and restructure business systems to improve efficiency.
  • Work with employees at all levels to assess current business methods and systems.
  • Provide constructive feedback and address concerns arising from system restructuring.
  • Explain the advantages and disadvantages of system changes made under the analyst’s supervision.
  • Identify current and future business needs within available resources.
  • Advise on resource allocation to minimize waste and maximize efficiency and profitability.
  • Conduct follow-ups on completed work and provide future consultation.
  • Travel when needed to gain a better understanding of current business practices.
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