Siebel BSA/Siebel Business Analyst

Rootshell Enterprise Technologies • Sunnyvale, CA

2d

About The Position

Rootshell Enterprise Technologies Inc. is seeking a Siebel Business Analyst for a direct client in Sunnyvale, California. The role supports analysis and documentation of business requirements, particularly those related to Network requirements and automation of Network Order Fulfillment for quote-to-cash transactional orders. The analyst partners with internal business stakeholders and IT, participates in cross-functional discussions, and helps align relevant stakeholders to support smooth delivery.

Requirements

• At least 7 years of experience as a Business Systems Analyst.
• Bachelor's degree in Information Systems, Business, or a related field.
• Business Systems Analyst experience in CRM/ERP applications within a multiple-application environment.

Nice To Haves

• Business Systems Analyst experience or knowledge of Order Fulfillment Systems in the Telecom or Data Center industry.
• Business Systems Analyst experience with Siebel Quote, Orders, Work Orders, Activities, Trouble Tickets, and Assets.
• Business Systems Analyst experience in Quote to Cash, especially Order Fulfillment, Install Base, Field Service, Service Contracts, and Supply Chain in Oracle E Business Suite.
• Hands-on knowledge of Siebel and SFDC.
• Experience with Agile development methodologies.
• PRINCE2 Foundation Certification, Six Sigma Yellow Belt, PMP, or Scrum Master certification.
• ITIL Foundation Certification.
• Networking certification such as CCNA, CCNP, or JNCP.

Responsibilities

• Partner with internal business stakeholders to analyze, define, and document business requirements.
• Work with the IT team to define requirements and support smooth delivery.
• Represent Network requirements and provide support in multiple cross-functional interlocks.
• Understand the business environment and connect or align relevant business stakeholders.
• Participate in Agile-based requirements grooming and attend sprints for automation of Network Order Fulfillment for quote-to-cash transactional orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior