Shuttle Driver - 5:15am-10:45am

Mass General Brigham•Boston, MA
•Onsite

About The Position

Operates shuttle buses and/or passenger coach-type vehicles to safely transport passengers to various destinations while following traffic laws, company policies, and scheduled routes. Provides safe, courteous, and professional service to passengers and follows established routes and departure times. The driver communicates with dispatch about detours or delays and reports emergencies or concerns involving the vehicle or passengers to the Supervisor and/or Dispatcher. The role requires operation in accordance with the Mass General Brigham Fleet Safety Program and applicable laws and regulations. The driver maintains accurate records of passengers, trips, mileage, vehicle inspections, and other requested information; observes seated and standing passenger limits; and assists passengers with disabilities or others needing help boarding and disembarking using the wheelchair lift. The position is onsite at 80 Blossom Street, with a stated shift of 5:15 a.m. to 10:45 a.m., Monday through Friday. The posting also lists 30 scheduled weekly hours.

Requirements

  • Proven experience as a shuttle bus driver: 1–2 years required.
  • Massachusetts Commercial Driver's License required.
  • MGH Security RMV Check/Registry of Motor Vehicles Driving Report – MGB Internal required.
  • Excellent driving skills for shuttle buses and coach-type vehicles, including safe navigation in varied road and weather conditions.
  • Attention to detail and accuracy in record-keeping and documentation.
  • Ability to improvise effectively.
  • Knowledge of basic vehicle maintenance procedures.
  • Excellent customer service skills.
  • Ability to obtain a DOT medical card from Occupational Health.
  • Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Operate shuttle buses and/or passenger coach-type vehicles to transport passengers safely.
  • Follow traffic laws, Mass General Brigham policies, the Fleet Safety Program, and applicable federal, state, and local regulations.
  • Follow scheduled shuttle routes and departure times prepared by the Manager, Supervisor, and/or Dispatcher.
  • Provide safe, courteous, and professional service to passengers.
  • Communicate with dispatch for guidance regarding detours or delays.
  • Maintain accurate logs of passenger counts, trips, mileage, vehicle inspections, and other requested information.
  • Ensure passenger limits are observed for both seated and standing passengers.
  • Assist passengers with disabilities and others needing help to board and disembark using the wheelchair lift.
  • Immediately report vehicle or passenger emergencies and concerns to the Supervisor and/or Dispatcher.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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