Shuttle Driver

HM Alpha Hotels & ResortsHouston, TX
Onsite

About The Position

The Shuttle Driver ensures hotel guests have a safe, smooth, and enjoyable arrival, departure, and transportation experience. This role directly impacts guest satisfaction, operational efficiency, and the overall impression of the hotel.

Requirements

  • Minimum of 2 years driving experience with a valid motor vehicle license and minimal violations.
  • High School Diploma or equivalent.
  • Successful completion of a background check is required prior to employment.

Nice To Haves

  • Experience in hospitality, transportation, or guest-facing roles preferred.

Responsibilities

  • Drive guests to and from the hotel, airport, shopping centers, and other destinations, assisting with luggage.
  • Attend and participate in monthly front desk meetings to stay aligned with hotel operations.
  • Inspect and maintain the courtesy van, ensuring cleanliness, fuel, and readiness.
  • Explain van features such as radio, television, and communication systems to guests.
  • Provide guests with information about hotel services, facilities, points of interest, and local attractions.
  • Notify guests in lobby, dining rooms, or other areas; deliver messages and run errands.
  • Maintain lobby and front porte-cochere areas, including trash removal, snow/ice management, and cleaning of sidewalks and floors.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time
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