Shuttle Driver
About The Position
Highgate Hotels is a leading real estate investment and hospitality management company. The Courtyard Manchester is seeking a Shuttle Driver to provide hospitality in an attentive, friendly, and efficient manner to all guests. This role involves ensuring guests are driven to and from the airport safely and efficiently, assisting with luggage and other items, and providing information to guests. Constant radio contact with Valet and Front Desk is essential for efficient transportation and timely vehicle retrievals. The driver is also responsible for maintaining shuttle maintenance, ensuring they are fueled and roadworthy, and adhering to all traffic and airport laws. The ability to work independently with minimal supervision is also required.
Requirements
- High school diploma or general education degree (GED)
- Excellent communication skills; read, write, and speak English fluently
- Ability to communicate effectively with the public and other employees
- Ability to drive a manual transmission vehicle
- Valid driver’s license with clear DMV Motor Vehicle Report for the past 36 months
- No employee will pose a direct threat to the health / safety of self or others
Nice To Haves
- The ability to work well independently, with minimal direct supervision will be required at times.
Responsibilities
- Ensuring guest are driven to and from the airport in an efficient safe manner
- Assisting with customers’ belongings such as luggage, baby strollers, suit jackets, and wheelchairs
- Provide driving directions and other information to guest
- Maintain radio contact with the Valet and Front Desk to ensure efficient and reliable transportation as well as timely vehicle retrievals from the parking garage
- Maintaining shuttle maintenance and keeping them fueled and road worthy
- Abide by all traffic and airport laws when driving
- Immediately reporting all incidents to the supervisor
- Complete maintenance log accordingly
- Assist with customers’ belongings if they choose to place it in storage (items might include luggage, baby strollers, suit jackets, and wheelchairs)
- Provide information as requested by guests
- Maintain safety guidelines on shuttles and drive responsibly at all times
- Maintain hotel emergency procedures
- Clean vans accordingly
- Refuel vans as needed
- Maintain acceptable volume for onboard music
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
