Shuttle Driver (H)

ABM•Austin, TX

About The Position

The Shuttle Driver transports passengers to and from assigned locations. Depending on contractual needs, routes may be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility, or warehouse. The role provides daily transportation between designated pick-up and drop-off locations, assists passengers with luggage and accessibility needs, and delivers courteous customer service. On-the-job training is provided, and no prior experience or formal education is required. The position may require a commercial driver’s license (CDL) with a specific class and endorsement.

Requirements

Must be 21 years of age or older.
No prior experience required; on-the-job training is provided.
No high school diploma, GED, or college degree required.
May require a CDL with a specific class and endorsement.

Nice To Haves

One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

Transport, load, and unload passengers at designated pick-up and drop-off locations.
Safely load and unload passengers, including operating specialized equipment for passengers with special needs, such as wheelchair lifts and tie-downs.
Help passengers load and unload luggage as needed.
Regularly inspect vehicles for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
Meet patrons who need assistance traveling to and from airport locations and lots.
Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
Provide courteous customer service, respond to guest inquiries, and give directions to nearby highways and destinations.
Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
Immediately report incidents or claims to the Operations Manager or Shift Lead.
Refuel and maintain shuttle equipment and fuel-use logs.
Maintain a clean work environment and disinfect the shuttle after each use.
Perform pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to Department of Transportation standards, and compliance with safety standards.