Driver

Fay Hospitality Catskills LLC • Callicoon, NY

5h • $16 - $20 • Onsite

About The Position

The Shuttle Driver at Villa Roma Resort & Conference Center provides safe, courteous, and efficient transportation services to guests throughout the resort property and to designated off-property locations. This position serves as a mobile ambassador for the resort, delivering exceptional customer service while ensuring guest safety and comfort during all transportation activities.

Requirements

• High school diploma or equivalent
• Valid driver's license with clean driving record for at least 3 years
• Commercial Driver's License (CDL) with passenger endorsement may be required depending on vehicle size
• Previous experience in passenger transportation preferred
• Knowledge of local area, roads, and attractions
• Excellent customer service skills
• Professional appearance and demeanor
• Ability to read maps and follow directions
• Basic mechanical knowledge to identify vehicle issues
• Ability to maintain focus during repetitive routes
• Strong time management and organizational skills

Responsibilities

• Safely transport guests between resort facilities, local attractions, and transportation hubs according to established schedules
• Assist guests with loading and unloading luggage and personal belongings
• Maintain a regular shuttle schedule between resort venues including golf course, ski facilities, and other amenities
• Provide information about resort facilities, services, and local attractions during transport
• Perform daily vehicle inspections including fluid levels, tire pressure, and general condition
• Document and report any vehicle maintenance issues promptly
• Maintain cleanliness of shuttle vehicles both interior and exterior
• Maintain accurate records of mileage, fuel usage, and passenger counts
• Comply with all transportation regulations, traffic laws, and safety requirements
• Coordinate with front desk and concierge regarding special transportation requests
• Communicate with dispatch or front desk regarding schedule changes or delays
• Respond to radio/phone communications in a timely and professional manner
• Assist guests with directions and recommendations for local attractions
• Monitor weather and road conditions and adjust driving accordingly
• Complete incident reports in the event of accidents or unusual occurrences
• Participate in regular safety training and vehicle operation updates

Benefits

• Health insurance (after qualifying period)
• 401(k) plan participation
• Paid time off
• Holiday pay
• Employee meal program
• Employee discounts at resort facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED