Driver

Fay Hospitality Catskills LLCCallicoon, NY
$16 - $20Onsite

About The Position

The Shuttle Driver at Villa Roma Resort & Conference Center provides safe, courteous, and efficient transportation services to guests throughout the resort property and to designated off-property locations. This position serves as a mobile ambassador for the resort, delivering exceptional customer service while ensuring guest safety and comfort during all transportation activities.

Requirements

  • High school diploma or equivalent
  • Valid driver's license with clean driving record for at least 3 years
  • Commercial Driver's License (CDL) with passenger endorsement may be required depending on vehicle size
  • Previous experience in passenger transportation preferred
  • Knowledge of local area, roads, and attractions
  • Excellent customer service skills
  • Professional appearance and demeanor
  • Ability to read maps and follow directions
  • Basic mechanical knowledge to identify vehicle issues
  • Ability to maintain focus during repetitive routes
  • Strong time management and organizational skills

Responsibilities

  • Safely transport guests between resort facilities, local attractions, and transportation hubs according to established schedules
  • Assist guests with loading and unloading luggage and personal belongings
  • Maintain a regular shuttle schedule between resort venues including golf course, ski facilities, and other amenities
  • Provide information about resort facilities, services, and local attractions during transport
  • Perform daily vehicle inspections including fluid levels, tire pressure, and general condition
  • Document and report any vehicle maintenance issues promptly
  • Maintain cleanliness of shuttle vehicles both interior and exterior
  • Maintain accurate records of mileage, fuel usage, and passenger counts
  • Comply with all transportation regulations, traffic laws, and safety requirements
  • Coordinate with front desk and concierge regarding special transportation requests
  • Communicate with dispatch or front desk regarding schedule changes or delays
  • Respond to radio/phone communications in a timely and professional manner
  • Assist guests with directions and recommendations for local attractions
  • Monitor weather and road conditions and adjust driving accordingly
  • Complete incident reports in the event of accidents or unusual occurrences
  • Participate in regular safety training and vehicle operation updates

Benefits

  • Health insurance (after qualifying period)
  • 401(k) plan participation
  • Paid time off
  • Holiday pay
  • Employee meal program
  • Employee discounts at resort facilities
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