Shuttle Driver- Full Time

DoubleTree Tampa Rocky Point•Tampa, FL

About The Position

The Shuttle Driver transports guests safely to their destinations and assists with handling, loading, and unloading baggage. The role requires maintaining the vehicle in accordance with safety, security, cleanliness, and service standards, while providing professional and attentive service to guests. The driver communicates with team members to support operational efficiency and guest satisfaction, and demonstrates knowledge of hotel services, facilities, and the local area. Additional responsibilities may be assigned by leadership.

Requirements

  • Possess a valid driver’s license and evidence of insurability.
  • Have a driving record acceptable under the current insurance carrier guidelines.
  • Have strong interpersonal and communication skills.
  • Be able to handle stressful situations with poise and professionalism.
  • Conduct work-related functions in a professional manner.

Responsibilities

  • Transport guests safely to their specific destinations.
  • Handle guests’ baggage with care and assist with loading and unloading it from the vehicle.
  • Communicate with team members to ensure operational efficiency and guest satisfaction.
  • Ensure the vehicle meets safety and security protocols.
  • Inspect the vehicle daily and correct defects or issues.
  • Complete a vehicle inspection report in accordance with standards.
  • Service and maintain the vehicle in accordance with standards.
  • Record mileage and destinations.
  • Obey all traffic laws while operating and parking the vehicle.
  • Maintain the cleanliness of the vehicle’s interior and exterior.
  • Demonstrate working knowledge of the hotel’s services and facilities and the local area.
  • Listen attentively to guests and anticipate additional needs or concerns.
  • Perform additional responsibilities as assigned by leadership.
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