SHUTTLE DRIVER - NON COMMERCIAL

Ace Parking•Portland, OR

17d•$23 - $25

About The Position

The Shuttle Driver transports corporate employees from offices to nearby transit stations and helps ensure their comfort and satisfaction. The driver is expected to embody the company’s values of accountability, communication, family, exceptional service, and profitability. The role includes safely operating shuttle vehicles, supporting passengers, maintaining vehicles and records, and coordinating with dispatchers and colleagues.

Requirements

High school diploma or equivalent.
At least 2 years of experience driving a commercial vehicle.
At least 1 year of supervisory experience.
Clean driving record and adherence to safety regulations.
Excellent communication skills and a friendly, customer-oriented demeanor.
Ability to handle stressful situations calmly and professionally.
Strong accountability and reliability.
Valid commercial driver’s license (CDL) with passenger endorsement.
Up-to-date medical certification.
Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

Pick up and drop off passengers at designated locations, arriving on time.
Operate shuttle vehicles safely and responsibly in accordance with traffic laws, company policies, and DOT procedures.
Maintain accurate records of vehicle maintenance, fuel consumption, daily activities, routes, and schedules.
Ensure passenger and cargo safety at all times; conduct daily vehicle inspections and clean the shuttle as needed.
Assist passengers with luggage, boarding, and exiting, including passengers with disabilities or mobility challenges; operate wheelchair lifts as needed.
Provide courteous customer service by answering questions, addressing concerns, and working to exceed passenger expectations.
Foster teamwork and treat passengers with respect and empathy.
Attend training and development opportunities to improve driving and customer service skills.
Coordinate with dispatchers and team members to support efficient shuttle operations.
Promptly report incidents, accidents, and other issues to the appropriate authorities and supervisors.
Troubleshoot transit issues, including vehicle malfunctions and passenger disputes.
Drive efficiently to conserve fuel, manage passenger capacity, and support profitability; suggest cost-saving or revenue-generating ideas.