Shuttle Driver

ABM US•Brownsville, TX

About The Position

The Shuttle Driver transports passengers to and from assigned locations. Depending on contractual needs, routes may serve areas around or near airports, commercial buildings, hospitals, sports arenas, entertainment venues, educational facilities, or warehouses. The role provides daily transportation between designated pick-up and drop-off locations, assists passengers and luggage, and delivers courteous customer service. Drivers inspect, clean, disinfect, refuel, and maintain shuttle vehicles, follow safety and Department of Transportation standards, and report incidents to the Operations Manager or Shift Lead. On-the-job training is provided, and no prior experience or high school diploma, GED, or college degree is required. The role may require a CDL with a specified class and endorsement.

Requirements

  • Must be 21 years of age or older.
  • No prior experience is required; on-the-job training is provided.
  • No high school diploma, GED, or college degree is required.
  • The role may require a CDL with a specific class and endorsement.

Nice To Haves

  • One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

  • Transport, load, and unload passengers at designated pick-up and drop-off locations.
  • Ensure passengers are loaded and unloaded safely, including operating specialized equipment such as wheelchair lifts and tie-downs for passengers with special needs.
  • Assist passengers with loading and unloading luggage as needed.
  • Regularly inspect vehicles for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
  • Meet patrons who need assistance traveling to and from airport locations and lots.
  • Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
  • Provide excellent customer service, respond courteously to guest inquiries, and give directions to nearby highways or destinations.
  • Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
  • Immediately report incidents or claims to the Operations Manager or Shift Lead.
  • Refuel and maintain shuttle equipment and fuel-use logs.
  • Maintain a clean work environment and disinfect the shuttle after each use.
  • Perform pre- and post-inspection activities to ensure proper operating conditions, compliance with Department of Transportation standards, and adherence to safety standards.
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