BERT OGDEN BMW SHUTTLE DRIVER

Bert Ogden Olds Nissan & BMW Inc•Pharr, TX

12d•Onsite

About The Position

The Shuttle Driver picks up and drops off dealership customers along a predetermined route, usually in the company van. This role ensures the safety of customers, delivers them to their destination on time, and maintains a clean and well-kept company vehicle. Having useful knowledge regarding the area you are driving in and the sites you pass can help you build a rapport with customers.

Requirements

Follow company safety standards
Be able to read, understand and comprehend all company and regulatory policies
Strong interpersonal skills
Effective verbal and written communication skills
Must be able to work in a fast-paced environment while delivering exceptional customer service
High school diploma or equivalent
Prolonged periods of sitting
Must be able to lift up to 20 pounds at times
Ability to travel occasionally
Valid Texas Driver's License
Pass Background Check
Pass Drug Test
21 Years-Old or Older

Nice To Haves

Previous experience in retail, hospitality, customer service or similar roles is strongly preferred
Having useful knowledge regarding the area you are driving in and the sites you pass can help you build a rapport with customers.

Responsibilities

Safely transport dealership customers to and from designated locations using a company shuttle vehicle
Provide timely pick-up and drop-off service while following predetermined routes and schedules
Ensure passenger safety by adhering to traffic laws, company policies, and safe driving practices
Maintain a professional, courteous, and customer-focused attitude at all times
Assist customers with entering and exiting the vehicle as needed
Keep the company vehicle clean, fueled, and well-maintained inside and out
Perform routine vehicle inspections and promptly report maintenance or safety concerns
Communicate effectively with dealership staff regarding customer transportation needs
Build positive rapport with customers by providing friendly conversation and helpful information about the local area
Manage multiple pick-up and drop-off requests while maintaining punctuality and organization
Represent the dealership in a professional manner while interacting with customers and the public
Follow all company procedures regarding vehicle use, customer service, and safety regulations
Other duties as assigned