Shuttle Driver

Holiday Inn Club Vacations•Las Vegas, NV

About The Position

The Shuttle Driver supports guests’ and owners’ experience from arrival through the end of their stay by providing welcoming service and helping exceed expectations. The role operates transportation vans on routes throughout the property, assists guests with vehicle entry and exit, and provides luggage and bell services. The driver also helps manage traffic at the Porte Cochere, welcomes guests and provides information, arranges transportation when needed, keeps the entrance area and vans clean, and assists with periodic vehicle maintenance.

Requirements

  • Must be at least 21 years of age.
  • Must have a current, valid driver's license.
  • Must have held a driver's license for at least three years before operating a company vehicle used to transport passengers or any commercial vehicle.
  • Must meet the company's required motor vehicle policy standards.
  • Must have good knowledge of the Las Vegas area, including its attractions and activities.
  • Must have good verbal skills and be able to communicate with guests and owners.
  • Must be able to repeatedly lift luggage weighing 50–75 pounds up three flights of stairs.
  • Must be able to walk up and down stairs to the third floor while carrying guests' luggage.
  • Must be comfortable working outdoors in sometimes extreme temperatures.

Nice To Haves

  • Previous van or bus driving experience is preferred.
  • Previous bellperson experience is preferred.
  • Ability to speak multiple languages is a plus.

Responsibilities

  • Assist guests with luggage in and out of taxis, limousines, cars, vans, property shuttles, and other vehicles; store and carry luggage, including up to three flights of stairs.
  • Operate transportation vans on designated routes throughout the property while maintaining guest and owner safety.
  • Assist guests in and out of vehicles.
  • Provide bell services to units, including storage and transportation of luggage and other items as needed.
  • Direct traffic in the Porte Cochere area to help prevent traffic congestion.
  • Cover the entrance-area podium, welcome guests, provide information, and summon taxis or other transportation as needed.
  • Keep the immediate entrance area free of trash and debris.
  • Maintain the cleanliness of the vans.
  • Assist the engineering team with periodic general vehicle maintenance and report major maintenance needs.

Benefits

  • Medical, dental, vision, prescription, and other elective coverage
  • HSA/FSA
  • Employee Assistance Program, including free mental health, financial, and legal counseling
  • 401(k) with company match
  • Paid time off
  • Heavily discounted hospitality stays and access to the Company Perks Website
  • Tuition assistance
  • Company appreciation platforms and innovation contests
  • Growth opportunities and stability
  • Excellent company culture
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