Shuttle Driver - Part-time - Weekends

Sonesta Nashville Airport, TN•Nashville, TN

About The Position

As a Shuttle Driver at Sonesta International Hotels, you provide safe, friendly, and professional transportation for hotel guests. You help make arrivals and departures welcoming by assisting guests with luggage, offering directions and local recommendations, and coordinating with hotel teams to support a smooth guest experience. You keep shuttle vehicles clean, fueled, organized, inspected, and guest-ready; report maintenance and safety concerns; and maintain transportation logs and schedules. You may also support group arrivals, VIP guests, conferences, weddings, and special events. This is a part-time weekend role, with flexible availability also requested for mornings, evenings, and holidays as needed.

Requirements

  • Valid driver’s license and clean driving record.
  • Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
  • Strong communication, interpersonal, and guest service skills, with a friendly and professional attitude.
  • Ability to multitask and stay organized in a fast-paced hospitality environment.
  • Dependable, positive, service-focused, and team-oriented mindset.
  • Flexible availability, including mornings, evenings, weekends, and holidays, with airport shuttle support as needed.
  • Passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.

Nice To Haves

  • Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience.
  • Knowledge of local roads, airports, transportation routes, and hospitality service standards.

Responsibilities

  • Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
  • Welcome guests and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
  • Maintain knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
  • Keep hotel shuttle vehicles clean, organized, fueled, and guest-ready throughout shifts.
  • Perform routine vehicle inspections and promptly report maintenance concerns, safety issues, or operational needs to leadership.
  • Coordinate with Front Desk, Bell Services, Concierge, Security, and hotel leadership to support guest transportation.
  • Assist guests with directions, hotel information, local recommendations, and general hospitality support.
  • Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
  • Follow traffic laws, safety procedures, hotel operational standards, and transportation guidelines.
  • Support transportation for group arrivals, VIP guests, conferences, weddings, and special events as needed.
  • Help foster a welcoming, energetic, and guest-focused atmosphere.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick days
  • Paid holidays
  • Free parking
  • Free shift meal
  • Annual Shoes for Crew credit
  • Sonesta hotel discounts
  • Educational assistance
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability insurance
  • Hospital indemnity, critical illness, and accident insurance
  • Employee perks and discounts
  • Fun, family environment
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