Shuttle Driver Supervisor

Propark Mobility • Cromwell, KY

12d • Onsite

About The Position

This role involves developing and training shuttle drivers, reviewing and approving work schedules, managing employee work hour reports and payroll, overseeing the customer service program, developing budgets, monitoring financials, reviewing audits, and ensuring compliance with company and client policies. The position also requires handling customer complaints and day-to-day operational issues, and performing other duties as assigned.

Requirements

• Must be at least 18 years old
• Valid driver's license and have been driving for at least 3 years
• Ability to operate a passenger van safely and efficiently
• Ability to work flexible hours, evenings, and weekends
• Energetic, outgoing
• Ability to stand, run, and carry items, up to 50lbs, if needed
• Great communicator in both written and spoken language, with a friendly, professional approach
• Thrive in a fast-paced environment
• Can help resolve customer issues in a positive and helpful way
• Possess a A, B or C commercial drivers license with a passenger endorsement
• Possess a DOT medical card

Nice To Haves

• Customer service: 1 year+
• Experience driving a shuttle bus or commercial vehicle: 1 year+

Responsibilities

• Develop and train shuttle drivers to ensure job expectations are met
• Review and approve work schedules to ensure adequate coverage while minimizing expenses
• Develop and maintain excellent client relations and attend client meetings
• Handle customer complaints and day-to-day operational issues
• Manage employee work hour reports and submit payroll
• Oversee the customer service program to ensure customer satisfaction
• Develop budgets and monitor financials to meet business goals
• Review and evaluate audits to ensure integrity of revenue control
• Ensure compliance with company and client policies and procedures
• Complete required reports
• Perform other duties as assigned based on operational needs

Benefits

• Promote from within
• Free Parking
• Flexible scheduling
• Paid Holidays
• Wellness programs
• Free and confidential employee assistance program (EAP)
• Paid vacation (FT Employees)
• Extra day-off on your birthday (FT Employees)
• Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances
• Commuter benefits
• Pet insurance
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed