Shuttle Driver - Casino Security

Hard Rock Hotel & Casino Ottawa • Ottawa, ON

55d • Onsite

About The Position

The Shuttle Bus Driver is a key member of the Security team, responsible for the safe, reliable, and courteous transportation of personnel. This role requires adherence to established routes and schedules, excellent driving skills, a strong commitment to passenger safety and customer service, and the ability to maintain vehicle cleanliness and basic operational checks.

Requirements

• High School Diploma or equivalent.
• Minimum of 3-5 years of professional shuttle bus or commercial driving experience.
• Valid Ontario Class [C or F, depending on vehicle capacity] driver's license with an excellent driving record (abstract required).
• Must possess a valid "Z" (Air Brake) endorsement if the vehicle is equipped with air brakes.
• Exceptional driving skills with a strong emphasis on safety and defensive driving.
• Basic mechanical aptitude for pre-trip inspections and identifying vehicle issues.
• Proficiency in maintaining accurate records and logs (manual and/or digital).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Customer service-oriented mindset.
• Basic knowledge of vehicle maintenance schedules and requirements.
• Ability to sit for extended periods.
• Ability to perform pre-trip inspections, including kneeling, bending, and reaching.
• Ability to lift and assist passengers with luggage or mobility aids as needed (within legal limits).
• Capable of operating a motor vehicle safely under various weather conditions.

Nice To Haves

• Experience with maintenance coordination is highly preferred.

Responsibilities

• Operate shuttle buses safely along designated routes and schedules.
• Provide professional and courteous service to all passengers, assisting as needed.
• Conduct pre-trip and post-trip vehicle inspections, reporting any defects immediately.
• Adhere strictly to all company safety protocols and security procedures.
• Report all incidents, accidents, vehicle damage, or suspicious activities promptly.
• Maintain accurate trip and fuel logs and ensure vehicle cleanliness.

Benefits

• Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED