Republic Airways Services - Shuttle Bus Dispatcher

Republic Airways • Indianapolis, IN

6d • Onsite

About The Position

Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs, including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction. A Commercial Driver's License (CDL) is not required for this role.

Requirements

• Minimum of a High School Diploma or GED equivalent
• Must be at least 21 years of age due to licensed driving requirements
• Ability to communicate both verbal and written information to guests and drivers
• Proven record of following state and federal motor vehicle regulations
• Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
• Must have knowledge of working knowledge of DOT rules and regulations.
• All Republic Drug and Alcohol Policies.
• Must be flexible, during seasonal peak schedule changes and weekend work may occur
• Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook

Nice To Haves

• 2 years’ dispatch experience with a passenger transportation company

Responsibilities

• Coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites.
• Scheduling drivers and maintaining proper coverage.
• Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services.
• Collaborate with the Supervisor of drivers while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them.
• Coordinate with the Supervisor of drivers & Dispatchers to ensure that there is around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department.
• Maintain driver work tickets and ensure they are available to driver with plenty of advance notice.
• Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports).
• Monitors service for timeliness and consistency.
• Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement.
• Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required
• Greeting all Team Members with appropriate greeting (“Good Morning”, “Good Afternoon, “Good Evening”).
• Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service.
• Performs other duties as assigned or Delegated by the Operations manager and both Supervisors.

Benefits

• Travel Privileges across 2 major airlines- Delta and United as well as ZED
• The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D
• Immediate 401K Vesting & Company Match at 3%
• Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED